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Melbourne Convention Centre

Melbourne Convention Centre. Experiences &/or lessons learned What did it take What were the challenges How did we interface and with who What about existing business. Melbourne Convention Centre. Experiences or Lessons Learned Challenges Lessons and Advice Start-up.

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Melbourne Convention Centre

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  1. Melbourne Convention Centre • Experiences &/or lessons learned • What did it take • What were the challenges • How did we interface and with who • What about existing business

  2. Melbourne Convention Centre • Experiences or Lessons Learned • Challenges • Lessons and Advice • Start-up

  3. MCCD Project - History • MCC opened 1990 • MEC opened 1996 • By 2003 MECC combined was Australia’s largest exhibition centre but eighth largest plenary facility and separated by the Yarra

  4. MCCD Project – Convention Centre and South Wharf Precinct • State Government $370 million • City of Melbourne $ 43 million • Plenary/Austexx $1000+ million • Business case • Design Solution • Lobbying

  5. What did we want • A 4,000-5,000 capacity convention centre with associated facilities , • A 4-5 star green star rating • 18,000 square meters of additional exhibition space , • physical connections back and front of house of all facilities and • a suitable quality and size hotel on site • A design and construct solution

  6. What did we get • A 5,500 capacity convention centre with associated facilities and a 6 star green star rating , • Land reserved for a further 15,000 square metres of exhibition space • physical connections back and front of house of all facilities • A 396 room 5 star Hilton hotel PLUS • 50,000 sq. mtrs. of retail, 12 storey office tower, 32 town houses, 16 restaurants and bars. • A PPP

  7. What did it take • Business case • Design Solution • Lobbying • Lobbying by others -friends of the Centre • Put yourself on the line

  8. Challenges • Change of government • Funding model • Maintaining design and functional integrity • Identifying the critical decisions • Having the right influence over the critical decisions

  9. Interface with the PPP • Live with them, • Tour with them • Take them to the right places • Make them talk to the right people • Create a team mentality

  10. Ongoing business • Construction protocols • Customer communication • Pricing strategies • Over service existing customers • Employ specialist resource/s. • Make many on the team part of the design team and generate ownership • Build momentum, many briefings, many updates, site tours

  11. Challenges • Sticking to scope • Living on site • Weekly meetings in the construction office not in our offices • Monitoring short cuts • Keeping all parties up to the mark • Changing of key personnel • Nature of contract meant that escalation was not a problem but cost cutting was !!!

  12. Lessons and Advice • Keep the Bureaucracy to a minimum by building trust • Ensure the government believes you have the answers • Be determined, stubborn, inflexible, • Set extremely high standards • Push a collective mentality • Build your own expertise

  13. Lessons and Advice • Respond quickly and decisively • Take everyone on the journey • Be self effacing • Understand value • Be willing to contribute • Give yourself time

  14. Exhibition Centre Convention Centre Hilton Hotel

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