1. Welcome! The WebChat will begin shortly • New Audio Feature! • You can now listen to the audio portion of our WebChats through the speakers on your computer! • No Speakers on Your Computer? • On your phone dial: 213-286-1201 • Enter the access code: 113-183-205 • Audio PIN: Shown after joining the WebChat To ask a question, type it in the “Question log” section of your GoToWebinar Control Panel on the right hand side  of your screen

2. Engaging Volunteers Age 55 and Over What your organization needs to know to harness this booming potential

3. A Changing Demographic • “Baby Boomer” Largest Generation • The Evolution of Retirement • Increased Life Expectancy • Current Economic Climate

4. Cultural Attitudes and Self Identity • A Generation That Demands Choice • Very Heavily Influenced by a Consumer-Driven Culture • Most Educated Generation in History • Increased Skills and Knowledge • Views on Service & Volunteerism • Influenced by the Social Movements of the 1960’s • Eternally Young

5. Organizational Adaptation • Shifting Roles: Traditional vs. Modern • Create High Impact Volunteer Projects • These projects must be: • Time-limited • Flexible • Outcome based • Skill-based

6. Recruitment • “Speak the Language” • Use Appropriate Images • Diversify Methods • Include Social Media! • Screen & Match http://www.retireelpaso.com/volunteerism.html

7. Recruiting Volunteers with Disabilities • Veterans • Mutual Benefit • Recruitment Tips • Include Images of People with Disabilities • Provide Accommodations. • Include Nondiscrimination Clause • Refine Application Forms http://www.mi.gov/mcsc/0,1607,7-137-55459---,00.html

8. Effective Engagement • Flexibility is Key! • Avoid Top-Down Approach • Engage vs. Manage • Organizational Buy-In/Capacity

9. Satisfaction & Retention • Acknowledge Changing Attitudes • Effective Engagement = Effective Retention • Volunteer Satisfaction MUST be the Focus

10. Other Resources New Research on Boomers and Retirement http://merrillassociates.com/topic/2005/06/new-research-boomers-and-retirement/ Toolkit For Involving Older Disabled Veterans http://volunteeriowa.org/downloads/G_Toolkitforinvolvingolderdisabledvolunteers_FINAL.pdf MCSC http://www.mi.gov/mcsc/0,1607,7-137-55459---,00.html

11. CNCS Resources Resource Center: Tools and training for volunteer and service programs • Online Courses • Effective Practices • Lending Library • Related Websites http://nationalserviceresources.org/volunteer-member-staff-management/baby-boomer-volunteers

12. Works Cited The Boomers Are Here! Produced by the Center for Intergenerational Learning at Temple University for the Corporation for National and Community Service, 2009. Increasing Non-Profit Capacity Through Skills-Based & Pro Bono Volunteering Hands On Network/CNCS Paving The Way: Volunteer Centers and Baby Boomer Volunteering Points of Light Foundation & Volunteer Center National Network Engaging Older Volunteers as Leaders in Your Organization Webinar Series National Council On Aging (NCOA)

13. Questions? Evan Albert State Director 211 West Fort Street Suite 1408 Detroit, MI  48226 313-226-3024 ealbert@cns.gov

14. Special Thanks to Our Committee! Bonnie Graham, Office of Services to the Aging Julia DeGuise, Foster Grandparent Program/Thumb Area RSVP Doug Durand, Senior Volunteer Program of Northwest Michigan Karen Betley, Senior Services, Inc. Kalamazoo Careena Eggleston, Volunteer Systems Program Coordinator, AARP Jane Royer, Volunteer Center Director with Heart of West Michigan United Way Evan Albert, State Director of the CNCS- Michigan Office

15. Matt Reaume 517.335.6585 reaumem@michigan.gov

16. Thank You for Participating!