February, 2008

1. February, 2008 CIRCUIT PROTECTION SOLUTIONS LFBC Main Menu Help – Manage Orders

2. Main Menu Help – Manage Orders Manage Orders is the main menu item used to: • enter new orders • to create order templates • to check on the status of an existing order • Includes the ability to get copies of invoices or packing slips • Allows tracking your delivery within the shipper’s website The following slide shows the landing page. Then several slides walk you through entering an order.

3. Main Menu Help – Manage Orders

4. Intro to LFBC for PG Distributors Be sure to select the correct Ship To using the dropdown menu Enter the Contact Name and Contact Phone, PO Number, and the Header Quote number is there is one. After selecting the Ship To, if this is a Drop Ship order, click on Drop Shipment to enter/attach a Drop Ship address

5. Intro to LFBC for PG Distributors The first time you ever click on Drop Shipment to create a drop ship address to attach to an order, this is the screen that you get. Note that this Drop Shipment address is for the Ship To account you selected only and is not for the Sold To account overall. Fill out all of the fields and click on Insert. This drop shipment address, for the selected Ship To ONLY, is now added to the list of available drop ship addresses that can be selected for this or future orders.

6. Intro to LFBC for PG Distributors This is the popup screen that you get when you click on Drop Shipment, after selecting your Ship To account, when you have previously entered and “Inserted” drop ship addresses. If you see the drop ship address that you want to attach to your current order, click on the Green text Select next to it. If you don’t see it, pick any Green text Select to get a pop up where you can enter a new drop ship address.

7. Intro to LFBC for PG Distributors Here I clicked on the green Select next to the first drop ship address. Now I can do several things. I can click on Edit if I need to update this drop ship address. I can click on Delete if this drop ship address is no longer needed, or I can click on New to get a blank address creation screen to create a new drop ship address. If I want to use the selected drop ship address for the current order, I need to click on the Attach To Order button as shown by the red arrow. Without clicking on this button, NO DROP SHIP ADDRESS WILL BE ATTACHED TO THIS ORDER. After clicking on the button, you will be taken back to the current order (this popup window closes) and you will see the drop ship address on the screen, as shown in the next slide.

8. Intro to LFBC for PG Distributors After clicking on Attach To Order, the drop ship address is shown under Drop Shipment.

9. Intro to LFBC for PG Distributors Be sure to enter your PO Number and any special shipping notes. Note that you can enter Critical Orders on LFBC. Just click on the box next to Critical Order and fill out the required information, as shown in the next slide. Click on Complete Delivery only if your order must ship complete.

10. Intro to LFBC for PG Distributors After clicking on Critical Order, you will get this popup screen letting you know that you can only enter Critical Orders on LFBC during 7am to 4pm CST, Monday through Friday if your order is shipping out of Elk Grove, IL (D2). Orders shipped out of California (E2) the cutoff is 3pm CST and no FedEx shipments are allowed. Outside of those hours, for an emergency order, call 1-847-824-1188. During those hours, click on OK to continue.

11. Intro to LFBC for PG Distributors After clicking OK, you will get the red text message circled below. Click on the Forwarding Agent drop down as shown by the red arrow above.

12. Intro to LFBC for PG Distributors This screen shows your Critical Order choices for Forwarding Agent – please click on your preferred method. If you select any FedEx method (D2 only), you will get a field labeled Carrier Account and it is required that you enter your CPT account #. If you select a UPS method, the Carrier Account field will appear but it is optional.

13. Main Menu Help – Manage Orders • After entering all of the header information, you will then enter each material in the “body” section of the order, one material per line. • If you have a Littelfuse POWR-GARD quote (P#####) that you will be using for this whole order, you can enter it in the header section. Otherwise, if there are different quotes that apply to different lines of the order, you can enter the appropriate quote on each line. The following slides walk you through entering your materials in the body section.

14. Intro to LFBC for PG Distributors

15. Main Menu Help – Manage Orders You have 5 choices of how you enter the materials: • If you have previously registered your customer part numbers and they are loaded in our SAP system, you can order by your part number in the field labeled: Cust. Product : After entering the part number, either hit your Enter key or click on Update Order and the Littelfuse part number will display in the Product field. Continue to enter the rest of the line, such as the quantity.

16. Main Menu Help – Manage Orders 2. If you know the exact Littelfuse SAP (system) part number, you can enter it in the Product field and enter your quantity in the Quantity field. Then either hit Enter or click on Update Order. LFBC will check to make sure the part number and quantity are correct. If they aren’t correct a red text warning message will appear and you will need to correct the part number and/or quantity. If no warning appears, go on and enter a quote number if needed or continue on to the next line and enter your next material.

17. Main Menu Help – Manage Orders 3. If you know the Littelfuse catalog part number, you can enter it in the Product field. Then hit Enter or click on Update Order. LFBC will find any LF SAP part number(s) that correspond to the catalog number. If there are more than one, there will be a drop down arrow next to the Product field and you will need to click on the arrow and select the correct LF SAP part number that you wish to order, and then hit Enter. Do not enter any other fields on that line until an SAP part number is selected. Then enter the rest of the fields for that line.

18. Main Menu Help – Manage Orders 4. If you don’t know the LF part number, you can click on Search and use the popup Search screen to find the correct number. Remember that wildcards are implied and don’t use an asterisk (*) at the start or end of your search string- usually series. By clicking on the green text part number, you will be taken back to the order entry screen and the part number will be entered into the Product field. Continue to enter the rest of the fields for that line.

19. Main Menu Help – Manage Orders 5. If you searched for products and placed them in your shopping cart, when you go to Enter Order, these items will automatically be populated in your order. You only need to enter the quantity for each part and a quote number if there is one. • If you ever want to remove a material, just click on the blue X symbol on the far left hand side of that line. It acts as an eraser and removes that material line from the list of parts on your order.

20. Main Menu Help – Manage Orders • Always remember to check for red text warning messages as you enter your lines of materials. Correct each issue as it appears. If everything is correct, there will be no more warning messages and there will be pricing for every line. • After entering all materials, click on Place Order. You will get a summary screen back which recaps both the header and the body sections. Check it over. If correct, click on Confirm Order at the top of the screen. If not correct, click on Make Changes, which takes you back to the order entry screen and you can make your changes. Then reclick on Place Order.

21. Main Menu Help – Manage Orders • Recheck your summary and if correct, then click on the Confirm Order button. • You will get a Littelfuse order number which you can make a note of, along with your order total. An order acknowledgement will also be emailed to you. • Now you can place another order, track an order, or click on any of the Main Menu items in LFBC. Next we will look at how to Check Order Status.

22. Main Menu Help – Manage Orders Main Menu Item – Manage Orders: Check Order Status • The next slide shows the entry screen that you get when you click on the submenu item: Check Order Status. • This submenu option allows you to see summaries of all of your orders, to drill into one order to the delivery level, and to get copies of order acknowledgements, invoices, and packing slips. • Additionally, you can track a delivery’s status right on the shipper’s website without leaving LFBC.

23. Intro to LFBC for PG Distributors The first option in Check Order Status is whether you want to look at order information for all Ship To accounts, or use the drop down to select only one Ship To. Next, you can enter one Sales Order, one PO Number, or see all orders within a time frame. The default is the past 3 months. The status drop down allows you to find All orders, Open orders or Closed orders You can also find orders with a specific part on them. Once you make your selections, then click on Get Orders.

24. Intro to LFBC for PG Distributors This is the screen I got back for all January orders. I can click on any Green text to drill into that Sales Order, Delivery, or Invoice. Note that the Status column lets you know whether the order is complete or not. To track the status of a delivery, click on the green number under the Deliveries column for the order you want to track. The first column, PDF, will get you a popup where you can view or save a copy of the order acknowledgement. Note that you can export this list to Excel by clicking on the button.

25. Intro to LFBC for PG Distributors This is the screen I got back when I clicked on the green “2” under the deliveries column for an order. As you can see, I can get a copy of the packing list, order acknowledgement, or invoice from this screen. If I click on the green Delivery number, I can see specific details about that delivery and can track it in the shipper’s website.

26. Intro to LFBC for PG Distributors This is the screen I got when I clicked on the green delivery number. The individual part data is on the bottom. I can still get copies of the packing list, order acknowledgement or invoice. If I want to track the delivery, I can click on the word View next to Tracking Numbers and I will get the screen back on the next slide.

27. Intro to LFBC for PG Distributors By clicking on View I got this popup screen. If I now click on the green Tracking Number, I will go into the shipper’s website and I can see the details of the delivery. When done looking at this info, just click on the red X in the upper right hand corner of the popup window to close it and return to the LFBC screen.

28. Intro to LFBC for PG Distributors If you only want to track the delivery of a shipment, and you know the Delivery Number, the LF Sales Order Number, or your PO Number, you can just click on the left hand submenu option Track Delivery and you will get this screen and you can use the Track By drop down menu to choose how you want to find the delivery. After selecting a search type, enter the correct number in the field box to the right of the drop down menu, and then click on Search. The fastest way is to choose Delivery Number and then you are taken right to the screen with the Tracking Numbers and you can click on the tracking number you’re interested in and go into the shipper’s website.