26 th October, 2011 Microjustice Conference Final Meeting

1. 26th October, 2011Microjustice Conference Final Meeting Wrap-Up/Future Planning Meeting

2. Agenda • Future Plans for Toolkit • Co-operation between Partners • Oxfam Novib Presentation

3. Work Conference Experiences • CORD: Developing Mediation Manual/Guide for CDRC Councillors • Integration of tools • Reciprocal retrun of CDRC Tools to the toolkit • CEWLA Thoughts: • Organisation of intern-ship programmes between countries (e.g. Kenya, Egypt etc.) • Contextualisation of toolkit to the Egyptian context • Develop a team to continue to develop and spread the tools

4. CEWLA Thoughts: • Organisation of intern-ship programmes between countries (e.g. Kenya, Egypt etc.) • Contextualisation of toolkit to the Egyptian context (beyond mere translation) • Develop a team to continue to develop and spread the tools

5. ADHOC • Contribute to continued tool development and standardisation across borders. • Hope that others without prior experience of the toolkit will be able to pick them up, understand and use them. • They need to be simple, flexible, cheap and understandable • How can tools become semi-formal and be made sustainable

6. Integration of tools in existing systems • IRC Thailand • Running camp-based trainings with para-legals • Will consider how the tools can be best integrated into training • Pilot with camp leaders first, then roll out to community leaders as well.

7. Tool development & Implementation: What help/ assistance do you need? • CEWLA • There is a lot of content that relate to neutrality, self-reflection and communications, which can be useful in a holistic training package. • Training exchange, and reproduction

8. KBH Indonesia • Tools should be aided and translated into comics, pictures etc. to aid understanding & then disseminated widely • Development of tools for specific cases (e.g. land/inheritance etc.) • We have opportunities to share technologies between us • In Indonesia paralegals are regulated by law, and are linked to the police force and courts, and work with corruption monitoring

9. Microjusticeworkplace.net • OSI • Format of website needs to be improved. Confusing to navigate • Perhaps overly focused on Tools as a structure • Alternative lay-out perhaps based on problem types, rather than tools • Greater piloting to establish how the site is used • CORD • Perhaps a ‘how-to’ guide for different scenarios

10. Microjusticeworkplace.net • IRC Thailand • PDF copies to enable download and printing for hard copies to be made • Oxfam • Greater thought about what the site’s functions should be • Perhaps different strategies in different countries • Clarify target audience, and work on language barrier

11. CORD • Using various technologies (SMS etc., see Kenya presentation) can be very useful, particularly in rural areas. • Possibly use central points in countries as ‘hubs’ from which information can be disseminated more widely within the region. • KBH • Joint/ country moderators • Ensure content can be used in the particular context (eg. Language and understanding) • Development and improvement: Exchange of information and ideas between moderators • Can develop both content, website and ownership of the

12. If money was no issue…. • Invest in methods of communication/ finding the audience • Find what technologies people use, and develop them in each of the different forma • Tailoring site to specialised needs (e.g. indexing for easy look-up) • More specific (country specific, problem specific, etc) • Joint Ownership & country development in context

13. Praxis • Time to expand and include more countries • We have experiences already, greater experience in a wider range of locations/settings would be beneficial • Also work with more organisations within already-active countries • More partners means more experience, information, techniques.

14. LAF • Tools require skills to be utilised • Tools are useful in Rwanda, and compliment the work the LAF carry out, including the practice manual. • Matching can be done between skills learnt in training, and tools from the toolbox • Room for expansion in Rwanda in co-operation with the government and other officials • Some tools have been developed, and will be added to the workplace • More tools are planned to be developed & contributed to the toolbox

15. ADHOC • Opportunity now to introduce state institutions into the process (perhaps the Ministry of the Interior, as they already have CDRCs) • Collaboration between NGO and state institutions can be beneficial. Ministry of Justice might also be a good partner to engage. • Approach could be made by an individual NGO, or by a collaboration of different organisations who have used the tools

16. Mali • Things are quite orgnaised in Mali, and have been for some time • A lot of work is being done to improve Access to Justice. A framework has been implemented where the status of paralegals is defined, a manual has been generated, relations with ministry of interior, and the paralegals are out working in the field. • Organisation of these different aspects is challenging • Developing particular software to help

17. Were happy to receive visit with TISCO/ON, and with the report that was generated, as well as the MDF report which was generated • Formal/Informal systems are linked back to French history • A lot of faith has been placed in the tools as a way of working • Still complex, even for more senior individuals • Ideas have arisen (trainers training, country coaching) and these need to be investigated to create real-world impact, not just for researchers. • Tools are for the organisations, for researchers and for the paralegals in the field

18. Tools need to be incorporated into organisations and individuals • We have seen many different, interesting tools, which are very valid and pertinent. • We have to find a way to use these tools! A two day conference doesn’t uncover all of their secrets • Further work will uncover their uses for all of the different parties involved. • The field of justice is a place for innovative research and work now. The tools need to be made our own, to have an impact on the real-world situation.

19. OSI • If the focus is on trainers, or managers; then examples from the real world. Guides of how to evaluate performance, case-studies, exercises etc. can really increase the effect. • DAS • E-learning moduleson the workplace - A good idea? • IRC Thailand says yes!  • Also training experience exchange, videos, examples can all help to understand them • Better ‘tagging’ and ‘search engine optimisation’ to improve visibility • Simpler English can aid non-native speakers. • FAQ section

20. IRC Thailand • Generation of translated version of tools will be first priority, • Selection of most appropriate tools for the context and situation • Training of Trainers can be very useful. • LAF • TISCO have worked on developing the tools, the same should be true for the implementation • OrganisingToT • Money! – Productive partnerships can also depend on fundraising, and the involvement of TISCO can help to raise funds.

21. Kitou, Kenya • This process is very beneficial for the people in our communities, and particularly for the para-legals. • Previous manuals are out-dated and do not even match the consitution! The tools are really needed to improve/create./update the manuals and trainings. • What we ask: Can we have ToT for the paralegal network from TISCO to widen the output and productivity of paralegals

22. OSI • Numati(sp?) – A2J organiation – will be developing training manuals, ToT guides, manuals etc. • TISCO/Microjustice can systematically review these documents to harvest the good practices to improve the tools and the tool-box as much as possible.

23. Fundraising, Training, e-learning, And… • CEWLA • Tool contextualisation is the responsibility of each and every country • TISCO need to emphasise and clarify the ‘philosophy’ of the toolbox, within which you can see that each tool falls within this approach. • ADHOC • Sustainability – both human and financial in the use of the tools. Introduction of the business model was introduced yesterday – perhaps a common business model that could be shared between all of the countries used.

24. Kitou, Kenya • TISCO can help in collecting tools and greater scholorship in terms of the impact of the tools in more formal systems (courts etc.) • Comparison between the ‘second best’ and ‘first best’ possiblities • Exchange programmes between para-legal organisations. Communication between para-legals is important. • Sustainability: We are looking at moving into a business-model. Lawyers who work for us, are gaining high reputations, can we start to sell some of these skills to others and use this funding-stream to pay for other activities.

25. Internships are a good idea: Well done Mohammad!

26. THANK YOU! • You can expect from us in the near future: • Emails • Phonecalls • Requests for stories and information