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In hospice care, it is vital to maintain sensitivity and respect for patients and their families. This chapter outlines crucial practices to avoid, such as providing estimates of a patient's lifespan, proselytizing, and judging. Caregivers should refrain from using clichés, making unnecessary physical adjustments, or allowing distractions such as phone calls. Uphold confidentiality, respect privacy rights, and adhere strictly to the care plan. Always communicate openly and contact hospice services if a patient is not receiving adequate care.
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Things to AVOID • Never give an estimate of how long the patient may be alive. • No proselytizing in any way. • Do not argue with a patient about time, place or circumstance. • Do not generalize. • Do not judge. • Do not use clichés.
Never move or reposition a patient or fix sheets. • Do not wear too much cologne. • When children are involved, do not use euphemisms. • Never promise complete confidentiality. • No private calls, phone on vibrate or silent. • Do not accept gifts. • Try to avoid “depersonalization”
Other things to keep in mind Stick to the plan of care! Respect the patient’s right to privacy and mind HIPAA. If you suspect a patient is not being treated well, contact hospice right away. Do not visit if you carry a communicable disease.
Do NOT Call 911
