1. PPT and UAT Programme Management Briefing Pack Alison Arnold / David Rowe 13 November 2002

2. In this briefing pack we will… • Review current timelines for PPT, UAT and implementation • Discuss the team organisation that will deliver PPT and UAT • Look at communication and status reporting during this phase • Suggest some suitable test metrics and exit criteria for UAT and PPT testing • Provide an update on UAT progress

3. Consolidated UAT + PPT Execution Plan Track A – Normal plus Christmas Break plus additional two week delay Version 6.0 13/11/02 Volume refresh Volume refresh DR DR 4/11 11/11 18/11 25/11 2/12 9/12 16/12 23/12 30/12 6/1 13/1 20/1 27/1 3/2 10/2 17/2 24/2 3/3 10/3 17/3 24/3 31/3 System test cycle 3/4 V PPT readiness activities: Tech Arch Performance Implement sorter code: AS test Sorter and RDM tests: AS + Logistics Xmas Implement release 3c: AS, Tech Arch, DK User validation: Odyssey users Version control tests: AS, Tech Arch V Implement release 4a to Max volume: AS, Tech Arch, DK Go Live 29/30th March User validation: Odyssey users Batch step by step – first half RMS data set up - Odyssey users Normal batch run AS Parallel run 1 Sorter / RDM tests: AS + Logistics Implement 3c and 4 with pilot Sorter RDM Live V Normal batch run AS Parallel run 2: Odyssey users including Volume of users Go Live Prep Contingency Expected Use of Contingency

4. ODYSSEY GOVERNANCE PROGRAMME MANAGEMENT TEST PHASE LEADS PPT and UAT - Execution Organisation Steering Committee Neil Kinlay Matt Stringer John Gahagan Helen Brunt Iain Winskill (Execution Controller) Alison Arnold Gillian Kingston David Rowe Gillian Kingston (Execution lead) John Pryor (Execution lead) EXECUTION John Peat, Sam Gray, Simon Bates, Bob Northam, Richard Hemmings, Martin James, Merv Scarlett, Mike Pearson Business testers Odyssey testers SIR MANAGEMENT Mick Connell Val Fry John Peat, Sam Gray, Simon Bates, Bob Northam, Richard Hemmings, Martin James, Merv Scarlett, Mike Pearson, Chris Butt, Stuart Smith, Xing IF/RMS/RDF/RDM analysis/fix Legacy fix Dave McGrath (L) Legacy fix team ON SITE FIX Teresa Day Data conversion fix Karl Hawkins (L) Danny Kelly Damian Hedley Peter Rogers Technical Architecture fix Steve Wood Panacea OFF SITE FIX IBM Accenture Galleria BT AIM Retek CA Cleco SeeBeyond Oracle Fujitsu

5. PPT and UAT Communications Channels As with other phases of testing a number of formal communications channels will be used to review progress and manage issues.

6. Test Phase Metrics and Reporting • The metrics used for UAT and PPT will be similar to those used throughout testing and will measure: • Progress in test execution (split by UAT/PPT): • at phase level: are we entering end exiting each phase according to plan • within a phase: are we completing the scheduled tests within each phase • SIR hotspots (aggregated for both tests): • current status of open SIRs by application and priority • SIR raising, fix and closure (aggregated for both tests): • measure the rates at which SIRs are being raised, fixed and closed • Projected end date: • Use best information from all available measures to extrapolate likely completion date for testing and subsequent implementation • A commentary and RAG status will summarise key areas of progress as well as the major issues that • are impacting current progress and those that may have a subsequent impact on go-live. • The proposal is to continue to use the existing reporting pack layout.

7. Test Phase Exit Criteria • As in previous test phases exit from PPT and UAT will be based on : • Successful completion and sign off of all scheduled tests • Prevalence and impact of unresolved SIRs • Given the proximity to go-live the targets set on these measures will be necessarily more • severe than preceding test phases: • Outstanding SIRS: • No critical or high priority SIRs. These are SIRs that would either prevent go-live or require a substantial and complex workaround • Minimal number (< 5% of SIRs raised in system test and PPT phases) of open high, medium or low priority SIRs. Every open SIR must have either: • a documented and agreed short-term workaround or • a documented and agreed resolution, resolution date and regression test slot • There will be some (generally cosmetic) SIRs that we will do nothing about prior to go-live • Test completion: Each test will be assigned a RAG status:

8. UAT Update - Objectives • Check that key processes work end to end • Check that all financial reporting is correct • Check that the volume of transactions keyed by users is manageable • Check the integrity of data coming out of conversion • Check key contingencies (e.g. ranging, local books) • Involve Odyssey and non-Odyssey users

9. UAT Update – key activities for the next month 11/11 18/11 25/11 02/12 Confirm user group Request access to all required test environments Confirm application requirements for UAT USERS Confirm user skill set and supplementary training Schedule additional training for users Confirm availability of desk area, power and network connectivity Schedule PC moves in for w/c 2/11 Requisition additional test PCs of required spec Request user access for all required test systems under user’s own ids LOGISTICS Sign off scenarios Complete approach Drill down on scenarios to define conditions Script phase (cycle) 1 tests Build cycle 1 execution plan Define data reqs for cycle 1 TEST MODEL Script phase (cycle) 3 and 4 (phase 2 less critical) Define data requirements for cycles 3 and 4 Data setup Build cycle execution plan for cycles 2,3,4,5,6

10. UAT Update – key activities through to March 03 SEE ATTACHMENT

11. UAT Update – immediate next steps