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This phase involves ongoing data collection, progress reporting, and feedback dissemination. Monthly conference calls led by project staff facilitate discussions, along with group emails for updates. The project timeline covers chart reviews and feedback submission deadlines. Conference calls focus on sharing successes, strategizing improvements, and providing toolkit feedback. Participants are advised on call etiquette to ensure effective communication. The workshop showcases success stories, progress reports, and clinical updates. Parting thoughts emphasize learning from mistakes and the importance of teamwork.
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Next Steps The Action Period
What Happens Next? • Continued data collection • Monthly progress reports • Feedback reports • Monthly conference calls facilitated by project staff • Group e-mail list
Review of Data Collection • Chart reviews on 20 patients younger than 5 years submitted by the 15th of each month • Monthly progress reports submitted by the 30th of each month
Feedback Reports • Summary of progress on goals • Includes data received by 15th of the month • Faxed or e-mailed to your office
Conference Calls Purpose • Share successes and challenges. • Plan strategies to make improvements. • Provide toolkit feedback. • Share learning. • Get support. • Discuss new ideas. • Periodic clinical updates.
Conference Calls • Who should attend • Improvement Team including physician lead • All interested staff • What to expect • Be prepared to report on progress, including cycles you have completed and what you learned. • Questions and guidance.
Conference Calls • Once per month • One hour long • Call days/times TBA
Conference-Call Etiquette • Please keep background noise to a minimum. • Mute your speakerphone when you are not speaking. • Speak close to the speakerphone or use a handset. • Identify yourself before speaking.
Conference-Call Etiquette • Speak one at a time and avoid interrupting. • Please do not call from a car or cell phone. • Be succinct. • Limit paper shuffling. • DO NOT use HOLD (background music).
Workshop II • Success stories showcase • Reports on progress • Clinical updates
Parting Thoughts • What can you do by next Tuesday? • You learn more from your mistakes than your successes. • Teamwork counts!