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Georgia Interoperability Network Training Project Overview

Georgia Interoperability Network Training Project Overview. Mark Hodges Georgia Tech Research Institute. Webinar Agenda. Introduction to GIN Operator Course Demonstration of GIN Operator Course Questions & Answers . Project Objective.

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Georgia Interoperability Network Training Project Overview

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  1. Georgia Interoperability Network Training Project Overview Mark Hodges Georgia Tech Research Institute

  2. Webinar Agenda • Introduction to GIN Operator Course • Demonstration of GIN Operator Course • Questions & Answers

  3. Project Objective To assist public safety agencies in understanding the capabilities of the GIN network and operating it more effectively in daily and emergency operations

  4. Funding/Project Period • Funding provided through GEMA/HS by the Interoperable Emergency Communications Grant Program (IECGP) • Project initiated October 2009 • Courses to be developed and deployed over two years

  5. Course Development Team • GTRI developing all aspects of GIN training courses • GEMA/HS & GSP providing overall technical guidance • User review committee from Georgia 911 community providing course evaluations • 911 center operators providing user testing

  6. Project Deliverables • Stand-alone web training courses & video: • Basic operator course (completed) • Awareness video (projected completion 1st quarter 2011) • Supervisor’s course (projected completion 1st quarter 2011) • Supplemental web training courses: • Basic radio training course (projected completion 2nd quarter 2011) • Designing radio system infrastructures to enhance use of the GIN course (projected completion 3rd quarter 2011)

  7. Operator Course Overview • Course explains GIN functionalities, demonstrates them, and then allows students to practice and show mastery of skills • Course now available free of charge, 24/7, on web for public safety agency personnel statewide • Register at the following address: • http://www.webinservice.com/gtri

  8. Course Features • Based on a series of lessons describing key GIN functionalities • Simulates how GIN functionalities work then allows student to perform tasks • Presents standard methods of operating GIN tasks, not all possible methods • Provides optional audio narrative • Takes approximately 2-4 hours to complete • Certificates of completion & CEUs to be provided

  9. Course Lesson Topics • GIN Overview • Basic Features of Your GIN Workstation • Using GIN to Communicate with Field Units • Patching Together Field Units (Radio to Radio Talkpath) • Communicating with Another Jurisdiction (Dispatch Talkpath) • The GIN in Action: Example Scenarios • GIN Maintenance & Troubleshooting

  10. Lesson Format • Describes GIN functionalities • Simulates GIN functionalities • Allows students to practice GIN functionalities • Assesses student competence in performing GIN functionalities

  11. Supervisor Buy-In • Successful rollout of the course requires the support of supervisors who: • Take the operator course • Talk to their staff about importance of GIN • Encourage staff members to take course • Provide time for staff members to take course • Recognize accomplishment of staff members who complete course • Continue to encourage others to take course

  12. Technical Assistance • The course web site provides: • An email address to write if you have trouble getting into the course • An email address to identify content issues and suggest changes in the course • Changes will be considered during the first 6 months of course availability, then a second version of the course will be created.

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