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In today's rapidly urbanizing world, policing must evolve to meet new challenges through technology-enabled innovation. Sean O’Brien, VP of Public Security and Urban Management at SAP, outlines a visionary agenda that leverages advanced tools such as mobile terminals, predictive policing, and real-time situational awareness. This approach aims to enhance citizen engagement, streamline operations, and foster trust within communities. By addressing resource optimization and simplifying technology, law enforcement can ensure effective, responsive, and citizen-centric policing in a dynamic environment.
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Sean O’Brien • VP Public Security and Urban Management at SAP • Technology Enabled Policing Innovation
ORIENTATINGFOR A DIGITAL, URBANISED WORLD TECHNOLOGY ENABLEDVALUE MATTERS A NEW AGENDA FOR POLICING INNOVATION
ORIENTATING FOR A DIGITAL, URBANISED WORLD ENGAGEMENT EXPERIENCE IMMEDIACY MODELS SOCIAL SERVICE CONSUMERISM CHANNEL
2 Way Radio 999/ 911 Fingerprints ComputerAidedDispatch A NEW AGENDA FOR POLICING INNOVATION Mobile Terminals PoliceComputing IntelligenceLed Policing Predictive Policing DNA DB & Forensics ANPR
Policing Innovation User Experience Public Confidence Challenged Resources Simple & Easy Aligned Strategy & Expectations Reduced Budgets Channel of Choice Cost Cutting Results Orientated Mobile & Connected Capability Gaps Social Media Engaged Community Officer Productivity Inefficient Processes Real Time, Always Available Citizen Centricity & Responsiveness Situational Awareness Procurement Costs Poor Asset Visibility Intuitive Self Service Information Savvy Predictive Intelligence Stifled Talent Pool Locally Representative Service Simplification Fragmented Resources Intelligent & Content Rich Incompatible Real Estate Diverse & Tolerant Secure & Protected Investigative Excellence Technology Complexity Trust & Respect Intelligent Ops Centre Forensic Innovation Licensing & Compliance Business Models
1. Strategy & Performance 2. User Experience 5. Resource Optimisation 4. Core Policing Solutions 6. Technology Simplification TECHNOLOGY ENABLED VALUE MATTERS 3. Real Time Platform
INTELLIGENT OPERATIONS CENTRE Citizen Engagement
ORIENTATINGFOR A DIGITAL, URBANISED WORLD TECHNOLOGY ENABLEDOUTCOMES MATTER A NEW AGENDA FOR POLICING INNOVATION