Enhancing Participation Through Online Tools
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Learn how online tools complement face-to-face communication for data gathering, idea generation, and community engagement. Explore resources and tactics to bridge digital divides and leverage social media for effective public participation.
Enhancing Participation Through Online Tools
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Presentation Transcript
Successful tactic: Online tools • Complement face-to-face communication, don’t replace it • Particularly good for: • Providing background information • Data gathering by citizens • Generating and ranking ideas • Helping people visualize options • Maintaining connections over time
Digital divides (plural) • Overall, Internet access growing • “Access” – to Internet, to government – has never been enough • Different people use different hardware • Different people go to different places on the Internet • Communities just as complex online as off – recruitment must be proactive
Social media is a critical tool for new forms of participation • Can sustain networks in ways that are convenient and interactive • Capitalizes on face-to-face relationships and makes people more likely to seek them • Adaptable to what people want
Local democracy planners should consider some key building blocks::
Resources • www.participedia.net • www.deliberative-democracy.net • www.soulofthecommunity.org • www.everydaydemocracy.org • www.publicagenda.org • www.kettering.org • On Facebook: “Deliberative Democracy Consortium” group page • The Next Form of Democracy
Resources (continued) • On YouTube: the DDC channel • Using Online Tools to Engage – and Be Engaged by – the Public at http://bit.ly/iwjgqn • Planning for Stronger Local Democracy at bit.ly/rWeHaU – and other resources at www.nlc.org