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Quick Review

Quick Review. What is management? What role does a manager have with intellectual Capital? What is Globalization and Interdependence? How is the economy is changing?. Management.

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Quick Review

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  1. Quick Review • What is management? • What role does a manager have with intellectual Capital? • What is Globalization and Interdependence? • How is the economy is changing?

  2. Management • The process of planning, organizing, leading, and controlling the use of resources to accomplish performance goals. • Resources: Human, financial, material.

  3. TheRoleOfManagement

  4. Changes in the economy • Intellectual Capital • Globalization and interdependence • Technology • Diversity • Ethics • Careers

  5. In what ways has technology impacted the workplace? Class Brainstorm

  6. Technology • Increased online activity: ordering supplies, online sales, posting and finding jobs, teleconferencing, email, databases for inventory, Smart phones extending beyond business hours • Increased stress levels of employees

  7. General Impact of technology in the workplace • http://www.youtube.com/watch?v=w7CWgVLTlUA • Smart phones and their impact • http://www.youtube.com/watch?v=vAKpDCfRc1Y • http://www.cbc.ca/player/News/Health/ID/2262173990/?page=2

  8. Importance to Management • Managers have to be able to adapt to the changes in technology to increase business efficiency • Set up workshops to train employees how to use new technology • Make new business relations via the internet • Ability to expand to new markets (international business) • Understand the impact of technology on employees to better manage them.

  9. Diversity • Workforce diversity – Describes differences in gender, race, age, ethnicity, able-bodiness, religious affiliation, and sexual orientation among workers • Increased portions of minorities and immigrants into the workforce • Canadian Human Rights Act aimed to reduce bias (unfairness)

  10. Importance to Management • To be aware of the bias against women and minorities and to create an workplace environment that is fair for all.

  11. Clips • Age discrimination • http://www.cbc.ca/player/News/ID/2271256513/?page=4 • Gender discrimination • http://www.cbc.ca/player/News/ID/2268474010/?page=16

  12. Suppose you are flipping through resumes to look for job applicants. How can you avoid prejudice? Class Answer

  13. Ethics • Set moral standards of what is “good” and “right” in one’s behaviour. • Ethical issues: bribery, harassment, polluting the environment, theft, ignoring Aboriginal land claims, etc. • Corporate governance – oversight of a company’s management by a board of directors (voted by investors) • The consequences of being unethical could affect one person, or man

  14. Can you think of some ethical issues? Class Brainstorm

  15. Importance to Managers • Management must lead by example and confront unethical behaviour immediately • Being unethical or not dealing with unethical behaviour quickly can encourage other employees to also be unethical • Maintaining ethics creates a more comfortable work environment • Ethics creates trust which in turn can improve teamwork and productivity

  16. Careers • May be divided into three groups: Core workers, Contract workers and part-time workers. • Core workers – Full-time employees that follow a traditional career • Contract workers – Hired for their skills until a job is complete • Part-time – Fluctuate with production demands and may be used to find core workers.

  17. Importance to Managers • Allows managers to evaluate the job and decide how to fill a position or complete a job • If core workers are needed, managers need to watch the part-time workers to determine if they are suitable for the company and if they wish to have full-time work

  18. Classwork • Why is it important for managers to adapt to new technology? What are the consequences of failing to adapt? • Explain the difference between prejudice and discrimination. What the glass ceiling effect? As a manager explain ways you can avoid prejudice and discrimination. • How have smart phones created an ethical issue in management? What is your solution? • Being a manager in a Toronto based business, it is extremely important to understand diversity. Explain why? Why is it important to understand other cultures? • List ten examples of how technology has created ethical issues in business. • What are the different career paths? What are the benefits and disadvantages of each? • Ask an adult if they have encountered unethical behaviour in the workplace. How did they react?

  19. Types of Bias • Prejudice – The display of negative attitudes towards women or minorities • Discrimination – actively denies women and minorities the full benefits of the workplace • Glass ceiling effect – an invisible barrier limiting career advancement of women and minorities.

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