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EXCELLENCE. ALWAYS. tom peters.DSA.Boca Raton.060506

EXCELLENCE. ALWAYS. tom peters.DSA.Boca Raton.060506. Slides* at … tompeters.com *Also: “long”. Bonus : The Irreducible209/ The Sales122. Life.

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EXCELLENCE. ALWAYS. tom peters.DSA.Boca Raton.060506

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  1. EXCELLENCE. ALWAYS. tom peters.DSA.Boca Raton.060506

  2. Slides* at …tompeters.com*Also: “long”

  3. Bonus:TheIrreducible209/The Sales122

  4. Life

  5. “In Tom’s world, it’s always better to try a swan dive and deliver a colossal belly flop than to step timidly off the board while holding your nose.”—Fast Company /October2003

  6. “This is the true joy of Life, the being used for a purpose recognized by yourself as a mighty one … the being a force of Nature instead of a feverish, selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy.”—GB Shaw/Man and Superman

  7. “Life is not a journey to the grave with the intention of arriving safely in a pretty and well-preserved body—but rather a skid in broadside, thoroughly used up, totally worn out, and loudly proclaiming, ‘Wow, what a ride!’ ”—anon.

  8. Life

  9. “If you don’t like change, you’re going to like irrelevance even less.”—General Eric Shinseki, Chief of Staff. U. S. Army

  10. “The most successful people are those who are good at plan B.”—James Yorke, mathematician, on chaos theory in The New Scientist

  11. Sam’s Secret #1!

  12. EXCELLENCE.

  13. P.P.E.E.R.R.E.

  14. People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.People.Product.Execution.Enthusiasm.Relentless.Re-invent.Excellence.

  15. EXCELLENCE. THE WORD.

  16. SynonymsPurityTranscendenceVirtueEleganceMajestyAntonymsMediocritySynonymsPurityTranscendenceVirtueEleganceMajestyAntonymsMediocrity

  17. ExIn*: 1982-2002/Forbes.comDJIA: $10,000 yields $85,000EI: $10,000 yields $140,050*Excellence Index/Basket of 32 publicly traded stocks

  18. EXCELLENCE. ALWAYS.

  19. “Why in the world did you go to Siberia?”

  20. The Peters Principles: Enthusiasm. Emotion. Excellence. Energy. Excitement. Service. Growth. Creativity. Imagination. Vitality. Joy. Surprise. Independence. Spirit. Community. Limitless human potential. Diversity. Profit. Innovation. Design. Quality. Entrepreneurialism. Wow.

  21. Business* ** (*at its best):An emotional, vital, innovative, joyful, creative, entrepreneurial endeavor that elicits maximum concerted human potential in the wholehearted service of others.*****Excellence. Always.***Employees, Customers, Suppliers, Communities, Owners, Temporary partners

  22. Business:The Ultimate Creative Endeavor.

  23. Business:The Ultimate Personal Development-Growth Experience.

  24. Business:The Ultimate Transcendent Service Opportunity.

  25. EXCELLENCE. WANTING.

  26. This is not a “mature category.”

  27. This is an “undistinguishedcategory.”

  28. EXCELLENCE! ALWAYS!

  29. $798

  30. $415/SqFt/Wal*Mart$798/SqFt/Whole Foods

  31. 7X. 730A-800P. F12A.**’93-’03/10 yr annual return: CB: 29%; WM: 17%; HD: 16%. Mkt Cap: 48% p.a.

  33. “It’s simple, really, Tom. Hire fors, and, aboveall, promote fors.”—Starbucks middle manager/field

  34. Donnelly’s Weatherstrip ServiceWeymouth MA

  35. EXCELLENCE. WANTING.

  36. ????????6/44

  37. P&G

  38. EXCELLENCE. FOUND.

  39. “To be a leader in consumer products, it’s critical to have leaders who represent the population we serve.”—Steve Reinemund/PepsiCo

  40. “AS LEADERS, WOMEN RULE:New Studies find that female managers outshine their male counterparts in almost every measure.”—Title, Special Report/BusinessWeek

  41. EXCELLENCE. OPPORTUNITY.

  42. “Women arethemajority market”—Fara Warner/The Power of the Purse

  43. 1. Men and women are different.2. Very different.3. VERY, VERY DIFFERENT.4. Women & Men have a-b-s-o-l-u-t-e-l-y nothing in common.5. Women buy lotsa stuff.6. WOMEN BUY A-L-L THE STUFF.7. Women’s Market = Opportunity No. 1.8. Men are (STILL) in charge.9. MEN ARE … TOTALLY, HOPELESSLY CLUELESS ABOUT WOMEN.10. Women’s Market = Opportunity No. 1.

  44. 10. Women’s Market = Opportunity No. 1.

  45. 2.6vs.21

  46. EXCELLENCE. OPPORTUNITY.

  47. 10.6

  48. EXCELLENCE. OPPORTUNITY.

  49. “Forget China, India and the Internet: Economic Growth Is Driven by Women.”—Headline, Economist, April 15, Leader, page 14

  50. EXCELLENCE. OPPORTUNITY.

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