1 / 18

CN1260 Client Operating System

CN1260 Client Operating System. Kemtis Kunanuraksapong MSIS with Distinction MCT, MCITP, MCTS , MCDST, MCP, A+. Agenda. Chapter 8 : Troubleshooting Printer Problems Quiz Exercise. Shared Printers.

clay
Télécharger la présentation

CN1260 Client Operating System

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CN1260 Client Operating System Kemtis Kunanuraksapong MSIS with Distinction MCT, MCITP, MCTS, MCDST, MCP, A+

  2. Agenda • Chapter 8: Troubleshooting Printer Problems • Quiz • Exercise

  3. Shared Printers • One of the basic network services is network printing where multiple users can share the same printer (shared printer) • Two types of printers • A local printer • A network printer • Shared local printers through workstation • Printers that are connected directly to the network with built-in network cards or expandable jet-direct cards

  4. Print Device and Printers • Print device • The physical print device • Logical printer (printer) • Provide a software interface to the print device • Print driver • Acts as a translator for Windows and the programs running on Windows

  5. Print Job • When you print a document, Windows will convert the document into a printer language • Common languages are • Hewlett Packard’s Printer Control Language (PCL) • Adobe’s PostScript • The print job is then sent to the local spooler or local print device • The print job is temporarily saved to the local hard drive’s spool file or print server’s spooler • Print job will be send to the printer, when it is available • Enhanced Metafile (EMF) • The device-independent spool file format

  6. Installing Printers • To install printer • Add Printer Wizard • Add a printer button in the Printers and Devices • The right permission is required • See Figure 8-1 on Page 159 • A specific port is required. (LPT1, TCP/IP, or etc.) • See Figure 8-2 on Page 159

  7. Installing Local Printer • If the printer is not recognized automatically, you have to install the driver • See Figure 8-3 on Page 160 • You also can share the printer locally • See Figure 8-4 on Page 160

  8. Finding a Network Printer • You can add by • Find it in the directory • Specify the name • Specify the IP address • See Figure 8-5 on Page 161

  9. Adding Print Driver • When printer are shared, additional driver may required for different OS • See Figure 8-6 on Page 162

  10. Printer Properties • With most printers, you have a wide range of options • Right-clicking the printer in the Devices and Printers folder -> Printer Properties and Printer Preferences • See Figure 8-7 on Page 163

  11. Printer Permissions • Printer permissions • Print • Allows users to send documents to the printer • Manage Printers • Allows users to modify printer settings and configuration, including the ACL itself • Manage Documents • Provides the ability to cancel, pause, resume, or restart a print job • By default, Everyone group is assigned • If you need to restrict who can print to the printer • Remove the Everyone group • Add another group or user • Assign the Allow Print permission to the user or group

  12. Managing Print Jobs • Print spooler • An executable file that manages the printing process • Retrieving the location of the correct print driver • Loading the driver • Creating the individual print jobs • Scheduling the print jobs for printing

  13. Managing the Print Queue • Spool folder • C:\Windows\\System32\Spool\Printers • See Figure 8-10 on Page 166 • If you have a print server • Make sure the drive housing the spool folder has sufficient free disk space

  14. Printer Priorities • You can use multiple logical printers that point to a single physical printer • You can then schedule some of these logical printers to only print at night • In addition, you can assign priorities to your printers • See Figure 8-11 on Page 167

  15. Internet Printing Protocol (IPP) • Provides a standard network protocol for remote printing as well as for managing print jobs, media size, resolution, and so forth over a TCP/IP network • It uses the standard TCP port 80 and 443

  16. Troubleshooting Network Printing • Determine the scope of the problem • Check to make sure there are no firewalls block rules • SMB uses port 139 and 445 • IPP uses port 80 and port 443

  17. Printing Auditing • Enable object auditing • You need to specify which printer events you want to audit • To look at spooler and printer activity • Logs shown in the Event Viewer that pertain to the printer and spooler activity • By default, the System logs will show printer creation, deletion, and modification

  18. Assignment • Submit these before class over on Thursday • Fill in the blank • Multiple Choice • True / False • Submit these before class start on Monday • Lab 8 • Case Scenario 8-1

More Related