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Senior Friendly Entrances

By 2030, over 25% of Ontario’s population will be 65+ years old, necessitating a shift towards senior-friendly hospital environments. This initiative requires commitment from administration and staff to enhance physical and emotional care processes. Key features include improved safety, a respectful atmosphere, and family engagement in decision-making. Benefits encompass increased staff morale, resource efficiency, and community loyalty. Essential design elements focus on appropriate lighting, signage, noise reduction, and accessible flooring to cater to seniors’ unique needs, ensuring comfort and care for all ages.

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Senior Friendly Entrances

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  1. Senior Friendly Entrances Leslie Johnston OTReg.(Ont.) St. Joseph’s Healthcare April 25, 2005

  2. Senior Friendly By 2030, 25% of the population of Ontario will be 65 or over, doubling the number of seniors

  3. Senior Friendly A senior friendly hospital requires commitment by the administration and staff in terms of: • Physical environment • Process of care • Ethics in clinical care and research • Emotional and behavioral environment

  4. Senior friendly What does a SFH look like? • Pt’s improved • Safe and comfortable • Services provided in a respectful and responsive way • Staff ask questions and listen for responses • Pt’s and families have input into decisions

  5. Senior friendly Benefits of being senior friendly • Targeted approaches and best practice care • Increased job satisfaction and morale • Reduced costs and inappropriate use of resources • Enhanced accreditation process • “Loyal”, supportive community of pt’s/families

  6. Senior friendly • First impressions make a lasting impression • “Universally” friendly hospitals are for all ages, education and disability levels and cultures

  7. Senior friendly Resources your organization employs: • Occupational therapist • Occupational health department • Nursing and other front line disciplines • Designer who focus on the geriatric client

  8. Senior friendly Newsletter: Implications by InformDesign “Compliance with the Americans with disabilites Act (ADA) accessibility standards in large scale projects, adds less than 1% to the cost of new construction”

  9. Senior friendly principles Four principles : • Lighting • Signage/way finding • Noise level • Flooring/areas of rest

  10. Lighting • Increased time to accommodate to changing light levels • Require three times more light

  11. Lighting • Sensitivity to glare-direct and indirect

  12. Lighting suggestions • Natural or full spectrum fluorescents • Ensure focused light on signs, counters • Matte surfaces: flooring, paint, glass, signage

  13. Lighting suggestions • Screen over window to reduce glare

  14. Signage/wayfinding • Restricted upward gaze

  15. Signage/wayfinding • Yellowing of the lens, they see warm colors like yellow, orange, and red best • Up to 80% experience difficulty with reading

  16. Wayfinding suggestions Signs should be: • at eye level • Uncluttered • Perpendicular to the wall with graphic • Black print on yellow in busy environment

  17. Wayfinding suggestions • Use color to highlight check ins, doors

  18. Wayfinding suggestions • Entry should have a reception desk and information centre staffed by Volunteers

  19. Noise level • Reduced hearing ability – 33% of 65-74yr olds and 75% of 75-79 year olds • Difficulty filtering out background noise • Decreased discrimination • Decreased higher frequency thresholds • Noise can lead to anxiety, confusion, and fatigue

  20. Noise Level suggestions • Acoustic ceiling tiles, wall products, draperies, carpet

  21. Noise Level suggestions • Have hearing amplifiers available • Lower your voice tone • Don’t shout

  22. Noise Level suggestions • Telephones with volume control and suitable for hearing aid use

  23. Flooring/areas of rest • Reduced balance, mobility, muscle strength, endurance • Reduced depth perception

  24. Flooring/areas of rest suggestions • Smooth with minimum level changes • Lighting even and consistent • Floor pattern should be low in contrast

  25. Flooring/areas of rest suggestions • Seating areas at doors, down corridors • Ensure enough seating for visitor and companion • Variable seating heights with armrests that extend to edge of seat

  26. Practical application Review of Handout

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