1 / 31

Developing Empathetic Listening Skills

Empathetic Listening involves more hearing with the heart. Enjoy the presentation that highlights on the benefits and the ways to improve listening.

Télécharger la présentation

Developing Empathetic Listening Skills

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Developing Empathetic Listening Skills

  2. What are Empathetic Listening Skills?

  3. Empathetic Listening is a way of listening and responding to another person that improves mutual understanding and trust.

  4. It involves more hearing with the heart and the ears and acting accordingly.

  5. Opens up the Communication Process

  6. How do empathetic listening skills help? www.commlabindia.com

  7. Deeper than Verbal Communication

  8. Allows Constant Reflection on What is Being Said

  9. Information is More Complete and Valuable

  10. Fills in Incomplete Information

  11. Understand the Situation Better

  12. Interpret the Intended Meaning Correctly www.commlabindia.com

  13. Improves Communication Process

  14. Keeps People Focused

  15. Gives Comfort

  16. Increase Compassion

  17. Deliver Good Results

  18. Enhance Thinking Skills www.commlabindia.com

  19. Retain the Information for Long

  20. How can one listen with empathy?

  21. Listen Carefully, with an Open Mind

  22. Build Positive Surroundings

  23. Always Have a Listening Posture

  24. Don’t Change the Subject by Interrupting the Speaker www.commlabindia.com

  25. Avoid Interrupting and Interrogating the Speaker

  26. An individual must first establish where his or her responsibility lies.

  27. Clarify your Doubts and Rephrase Statements to Check your Understanding

  28. Requires Open-mindedness

  29. “The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.“ - Ralph Nichols

  30. To read more such articles, please visit: blog.commlabindia.com

  31. THANK YOU

More Related