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Workplace 2.0 Keynote Address GTEC 2007

Workplace 2.0 Keynote Address GTEC 2007. 2007-10-15. Ken Cochrane Chief Information Officer of the Government of Canada. Government 2.0. Paradigm Shift Expectations are high!. Workplace is key. The Public Sector Value Chain*. The right workplace. Internal Services. Engaged &

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Workplace 2.0 Keynote Address GTEC 2007

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  1. Workplace 2.0Keynote AddressGTEC 2007 2007-10-15 Ken Cochrane Chief Information Officer of the Government of Canada

  2. Government 2.0 Paradigm Shift Expectations are high! Workplace is key

  3. The Public Sector Value Chain* The right workplace Internal Services Engaged & Supported Employees Citizen Client Satisfaction Trust & Confidence External Services *Heintzman and Marson 2003

  4. We work hard • But we need new methods and tools • Job gets done! Workplace 1.0

  5. Getting to Workplace 2.0 Environment Tools 1.0Workplace 2.0 Workplace Management

  6. Environment • Tone • Behaviours • Opportunities • Service Orientation

  7. Environment Setting the right tone

  8. Environment Encouraging the right behaviour

  9. Environment Finding opportunities

  10. Environment Focus on service

  11. Environment Community Enablement

  12. Tools • Services 2.0 • Collaboration • Knowledge Sharing

  13. Tools Travel Departmental Programs Marketplace Pension Services 2.0 Business Intelligence Core functions Standard Payments Payroll Materiel Recruitment HR Portal Learning HR Finance Budget Office Other HR Other Finance

  14. CIOB Communities Tools  Identity  Information Management  Security  Service  Privacy  Information Technology

  15. Management • Policy • Alignment • Performance

  16. Management RSS Wikis Blogs Portals Consultation

  17. Workplace 2.0 • Innovative • Connected • Empowered • Respected

  18. What’s Next ? 3.0 Workplace

  19. Rowing photographs courtesy of Rowing Canada Aviron.

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