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Communication: The Key to Health Care

Explore the role of VALOR-RN students like Rachel Jones from Radford University in improving patient care through effective communication. Learn about VALOR program, communication cards, and their impact on healthcare delivery.

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Communication: The Key to Health Care

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  1. Communication: The Key to Health Care Rachel Jones, VALOR-RN Student Radford University

  2. Who am I • Senior nursing student at Radford University • 4.0 GPA • Goals: • Work in critical care • Go back to graduate school • Become a nurse anesthetist • Live happily ever after… • Founded 1966 • Ranked in top 4 percent of all public nursing schools • Ranked in the top 50 nursing schools in the region • 97% NCLEX first time pass rate

  3. What’s a VALOR? • Rising senior in a nursing program • Selected based on GPA, resume, recommendation, and clinical experience • Interviewed and hired as a VALOR RN Student Tech • Complete 400 hours over the summer • Work on the assigned floor under RN, BSN • Rotate among other units and specialty clinics • Determine improvement project with nurse manager and nurse educator • Complete project, write paper with literature review, and present

  4. Communication Cards

  5. How can I help you?

  6. NURSE

  7. Bathroom

  8. Go Walk

  9. BATH

  10. WATER

  11. BLANKET

  12. TV ON/OFF

  13. COLD

  14. HUNGRY

  15. HOT

  16. TIRED

  17. LIGHT ON/OFF

  18. PHONE

  19. HURT/PAIN

  20. CHAIR

  21. BED

  22. CHAPLAIN

  23. SMOKE

  24. ALCOHOL

  25. REMOTE

  26. SOCKS ON/OFF

  27. FAMILY MEMBER

  28. CHEST PAIN

  29. HEADACHE

  30. NAUSEA

  31. DIZZY/LIGHTHEADED

  32. Why Use Them… • Visual Aid • Simple • Colorful • Picture featured, with phrase • Low-cost • Better serve our vets 

  33. References Juvé-Udina, M.E., Pérez, E., Padrés, N., Samartino, M., García, M., Creus, M., Batllori., N. & Calvo, C. (2014). Basic nursing care: Retrospective evaluation of communication and psychosocial interventions documented by nurses in the acute care setting. Journal of nursing scholarship, 46(1), 65-72). Keltner, N., Bostrom, C. & McGuinness, T. (2011). Nurse-patient communication. In D. Smith (Ed.) Psychiatric nursing (pp. 60-65). St. Louis, MO: Elsevier.

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