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Overview of Highpoint’s Lifecycle Services: Streamlined Asset Management and Data Control

Highpoint's Lifecycle Services offer a comprehensive suite focused on optimizing asset management throughout their lifecycle. Our services encompass data capture and presentation, logistics, installation, and end-user training. We ensure adherence to processes with real-time tracking and troubleshooting, while de-installation and redeployment are streamlined to minimize lease penalties. Leveraging i-Track systems enhances data governance and allows for customizable solutions tailored to client needs. We provide detailed management reports and a robust technical knowledge database to support teams efficiently.

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Overview of Highpoint’s Lifecycle Services: Streamlined Asset Management and Data Control

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Presentation Transcript

  1. An Introduction to Highpoint’s Lifecycle Services

  2. Typical Scope of Services Drives the Data Capture, Data presentation, Adherence to process Configuration of new assets Logistics and on-line tracking Installation of new assets End user sign off and education Troubleshooting Redeployment/re-image and re-use De-installation of old assets Data cleaning process for old assets Lease return/resale of old assets ….drives the project to eliminate lease return penalties Data cleansing for existing asset databases

  3. Systems that drive the solution

  4. i-Track System Characteristics Facilitates controlled input from multiple distributed parties - forces procedures to be followed for each specific project Browser Based and real-time – no licensing, no hardware Single Relational Data Source I/O flexibility But most important: Designed to fit the project/customer An effective, highly customised solution that complements the customers business

  5. Management reports and data mining capabilities Process governance to ensure repeatability and consistency. Quick and simple high level management overview ….. KPI’s on-demand Drill down and searchable detail Full user / transaction / timestamp audit trail

  6. Systems Summary Eliminates the dependency on: Fax’s E-mails Spreadsheets Phone calls Delivers: Process driven services / Technical knowledge database. On demand real-time management info Minimising admin for Customer and Project Team

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