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ON IT GOVERNANCE STRUCTURES AND THEIR EFFECTIVENESS IN COLLABORATIVE ORGANIZATIONAL STRUCTURES

ON IT GOVERNANCE STRUCTURES AND THEIR EFFECTIVENESS IN COLLABORATIVE ORGANIZATIONAL STRUCTURES. Presented by: Jon Heales Authors Acklesh Prasad, Peter Green, and Jon Heales. Presentation Outline. Motivation Research Objective Theoretical Basis Hypothesis Research Design Results

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ON IT GOVERNANCE STRUCTURES AND THEIR EFFECTIVENESS IN COLLABORATIVE ORGANIZATIONAL STRUCTURES

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  1. ON IT GOVERNANCE STRUCTURES AND THEIR EFFECTIVENESS IN COLLABORATIVE ORGANIZATIONAL STRUCTURES Presented by: Jon Heales Authors Acklesh Prasad, Peter Green, and Jon Heales

  2. Presentation Outline • Motivation • Research Objective • Theoretical Basis • Hypothesis • Research Design • Results • Contributions • Directions for Future Research • Limitations • Conclusion

  3. Motivation • Key to business success today – bring disparate resources together and leverage the synergy between these resources • Organizations are forming new alliances using a shared IT-based platform • The result - Collaborative Organizations Structures (COS) • COS - alliances developed with IT resources as their backbone • The proliferation of web 2.0 tools – Enterprise 2.0

  4. Motivation • IT governance for COS is important to sustain the collaborative alliance • IT Governance for COS – a move away from within-organization structures to across-organizations structures • Are current suggested IT governance structures suitable for COS? • Need for a different set of IT governance structures • IT governance structures of COS must be effective to ensure its sustainability

  5. Research Question • “What type of IT governance structures are important for management of IT resources in COS and how do we ascertain the effectiveness of these IT governance structures?”

  6. Our Conceptualization

  7. Theoretical Basis • The dynamic capabilities approach • Understanding the synergy between IT governance capabilities in organizations • The resultant Dynamic IT governance structures • Dynamic structures – able to fit and respond to changing business environment – common for IT-backed collaborative structures like COS • Understanding the synergy between dynamic IT governance capabilities between COS alliance partners. • Result – IT governance structures for COS- a shared approach

  8. Our Approach with Theory • Theory informs on the nature of the COS IT governance structures • But we need to understand on the makeup of these IT governance structures.

  9. Research Design - Part 1 • An interpretive approach to obtaining a deeper understanding of the makeup of IT governance structures for COS • Sourcing information from the key stakeholders of successful COS or related alliance structures • 16 semi-structured interviews • Interpretation of interview transcripts • Result - key themes of IT governance structures for COS

  10. Key Conceptualizations and Themes

  11. Subsequent Research Model

  12. Research Design – Stage 2 • Survey Approach • Instrument Development and Testing • Online and Paper based survey • Contacts – parties to COS, retailer, logistics, payment facilitation • 118 valid responses • Diagnostics showed no issues with data

  13. Results – Measurement Properties

  14. Results – Structural Properties

  15. Discussion • IT-based alliances like COS require different IT governance structures • The decisions on IT has impact to all parties of the alliance • The suggested governance structures for COS are effective • They contribute to alliances key IT-related competencies, sustains their IT-related capabilities • This subsequently contributes to business value at the process and the firm level.

  16. Contributions • Provides a way to govern IT resources that build the collaborate alliances • The governance effectiveness assessment approach will ensure sustainability of COS because there is a mechanism to evaluate the alliances IT-related decisions and efforts. • Effective IT governance structures are important for the today’s dynamic alliances • Motivates practice to take a holistic approach towards their IT-related decision making

  17. Directions for future research • Focusing on specific parties of COS – payment providers, logistics may provide a deeper understanding • Nature of IT resources for COS • Organizational readiness for being part of COS

  18. Research Limitations • A modest yet adequate dataset to test model • Including the demographics on the alliance partners could strengthen our understanding of IT resource utilization in COS

  19. Conclusion • This study offers insights on the need for co-created IT governance structures to manage the IT resources with COS. • The proliferation of rich web 2.0 tools means organizations will increase their intensity of commitment into COS. • We envisage our effort will encourage other researchers add to this body of knowledge to ensure organizations are continually updated on ways to leverage their investment in the IT resources.

  20. Thank You Feedback Suggestions

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