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Understanding Email Functions and Best Practices: A Comprehensive Guide

This guide covers essential email functions and best practices for effective communication. Learn how to read, send, reply, and forward messages, maintain folders, and manage address books and distribution lists. It explores different types of email services such as POP and web-based options, along with the components of an email address and organizational domains. Additionally, this resource emphasizes netiquette, the importance of using emoticons for clarity, and tips for thoughtful email communication. Equip yourself with the knowledge to enhance your email efficiency and etiquette.

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Understanding Email Functions and Best Practices: A Comprehensive Guide

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  1. ELECTRONIC MAIL Boise State Educational Technology Outreach Program

  2. Functions of Email Software • Read a Message • Send a Message • Reply - Quote • Forwarding • Address Books • Distribution Lists • Folder Maintenance • File Attachment Boise State Educational Technology Outreach Program

  3. Types of Email • POP – Examples: Micron, MSN, Earthlink • Web-Based – Examples: Hotmail, EdMail, Yahoo Boise State Educational Technology Outreach Program

  4. Parts of an E-mail Address Ex. dvakili@email.boisestate.edu [userid]@[server].[subdomain].[organizational domain] Boise State Educational Technology Outreach Program

  5. Organizational Domains • Domains = Internet addresses • Over 30 million registered • 18 million are .coms • 3 million are .net • 2 million are .org • Forecasted at 60 million by 2002 Boise State Educational Technology Outreach Program Data provided by Reuters as of October 5, 2000

  6. Types of Domains • edu = educational • gov = government • mil = military • com = commercial • net = network • org = organizational • .ca, .uk, .au, etc.= intl Boise State Educational Technology Outreach Program

  7. .name = personal .biz = general purpose .pro= restricted .coop = restricted .info = general purpose .museum = restricted .aero = restricted New Domains as of November 2000 Boise State Educational Technology Outreach Program

  8. Standards/Protocols to Send Messages • Use proper Netiquette. For ex., WRITING IN ALL CAPS IS CONSIDERED SHOUTING. • “Avoid "flaming" (inflammatory or antagonistic criticism), or sending insulting, abusive or threatening remarks.” • http://dgl.com/15min/basics/netiqete/sld01.html • http://www.fau.edu/netiquette/net/index.html Boise State Educational Technology Outreach Program

  9. Use Emoticons to clarify meaning :-) • Intentions are difficult to decipher via email because of lack of body language or facial expression. • Emoticonshttp://www.xs4all.nl/~ernstmul/emoticon.html • More Emoticonshttp://www.chirpingbird.com/netpets/html/computer/emoticon.html :-) :-(~ Boise State Educational Technology Outreach Program

  10. Think Before You Send! Boise State Educational Technology Outreach Program

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