Kent County Community Medical Clinic

1. Kent County CommunityMedical Clinic Ashley Bridges James Furstenau Laura Kraszewski Kaija Sherman

2. Mission Statement “The Community Medical Clinic is determined to serve the health needs of the community of (rural town/county). Through the collaboration of medical professionals the clinic focuses on the health needs of the community and offers preventative care, dental care, general health care, and family care.”

3. kent County Community Medical Center’s 3-c philosophyContinuity of Carefocuses on the quality of care throughout the entire life span including preventative care with a focus on healthy lifestyle choices.Communicationexceptional patient experience and clinical outcomes through short patient waiting time, coordination time for staff, and reduced patient length of stay.Collaborationethical and accountable healthcare employees that promote healing and health.

4. Services Offered • Basic Dental Care • Education & Health monitoring • Lab work collection • Private and Compassionate care • Resource Referrals • Medication Management • Primary medical care • Servicing those who have no, minimal, or limited access to primary care. • Encouragement of Health Promotion • Patient Advocacy

5. Organizational Goals Goals • Ensure healthcare access for poverty level families in Kent County. • Provide health education to family members in order to promote a healthy lifestyle. • Assess and monitor the health of children and their families. • Create a trusting atmosphere that promotes accountability for healthy lifestyles. • Provide leadership in meeting the healthcare needs of the community.

6. Organizational Objectives Engage in a focused and collaborative health plan for families on their first clinic visit. Educate our patients on the importance of preventative care. Monitor patient outcomes regularly and address patient concerns to ensure collaboration. Offer culturally competent care to poverty level families every visit Objectives

7. Organizational Structure

8. Registered nurse/licensed practical nurse • Responsibilities include: Patient advocacy and basic medical preventative care as ordered by the Physician, Physician Assistant, or Nurse Practitioner including immunizations, reviewing the patient’s medical history, completing new patient admissions, and interdisciplinary collaboration with outpatient services, counseling, dieticians, basic need or other resources. • It is expected that all employees provide ethical care, carry themselves professionally, collaborates respectfully, and honors patient privacy. • Qualifications Required: Current license to practice as RN or LPN in State of Michigan • Competitive wages and benefits offered

9. Physician Assistant/nurse practitoner • Responsibilities include: Primary and preventative medical care include: physical assessment, diagnosis, medication management, outpatient testing, and referral to specialists or emergency care. • It is expected that all employees provide ethical care, carry themselves professionally, collaborate respectfully, and honors patient privacy. • Qualifications Required: Current License to Practice as a Physician Assistant, Family Nurse Practitioner, or Adult Nurse Practitioner in the State of Michigan • Competitive wages and benefits offered

10. Marketing • Mlive.com is a website that encompasses a wide audience in Michigan. Mlive.com currently offers (3) 30 day postings with cross postings in their Niche Healthcare Network for $600. • The Journal of Public Health Practice and Management is published monthly. The cost for a black and white, half-page ad is $1,030/month for 3 months. Mlive.com

11. Make your passion your job. Work at Kent County Community Medical Clinic. Contact Us at: 1234 Division Avenue, Grand Rapids, MI 49509

12. Personnel budget Full Time Employees • Clinic Director - $ 73,200/year • Office Manager - $ 42,000/year • Billing/Accounting Manager - $42,000/year • Nurse Practitioner - $ 86,000/year • Physician Assistant - 86,000/year • Registered Nurse (2) -54,000/year Part-Time Employees • Dental Hygienist - $ 18,700/year • M.A. (2) - $ 15,600/year • Medical Director - $30,000/year • 8 FTEs • Salary includes: 2 weeks paid vacation, 5 paid holidays, and 4 sick days per year for full time employees • A Health Savings Account Medical/Hospitalization plan may be purchased by full-time employees from $100 per month

13. Hours of operation • Monday 8:00a-5:00p • Tuesday 8:00a-5:00p • Wednesday 9:00a-7:00p • Thursday 8:00a-5:00p • Friday: 8:00a-5:00p • Saturday: 8:00a-12:00p • Sunday: Closed • Dental services offered Wednesday through Friday from 1:00pm-5:00pm

14. Annual Budget for KCCMC • Salaries $517,000 • Lease$39,000 • Utilities $9,000 • Medical Insurance $18,000 • Office Supplies $5,000 • Medical Supplies $10,000 • Dental Supplies $8,000 • Janitorial $5,000 Total Annual Cost : $ 611,000

15. Cost Conscious Strategies • Attention to skill mix: Primarily run by midlevel practitioners • Obtain functional pre-owned equipment when possible • Solicit free or reduced cost medical and dental supplies from large corporations • Maximizing reimbursement options • Building lease through development agency • Tentatively grant approval from the City of Grand Rapids Downtown Development Agency for $100,000 (will be utilized to purchase start-up medical and office supplies) • Selective marketing

16. We are committed to providing high quality preventative medical and dental care to our patients. We pledge to provide this care without regard to race, religion, or ability to pay for these services.