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Encouraging Participation

Encouraging Participation

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Encouraging Participation

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  1. Encouraging Participation APAMSA Leadership Development Module

  2. Encouraging Participation Relations-Oriented Behaviors • Participation is not effective unless people are actively involved • Encourage participants to brainstorm ideas, make suggestions, state preferences, express concerns • Value people for their active involvement with public praise and awards Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  3. Relations-Oriented Behaviors Leadership Challenge (24) • Encouraging Participation • Active participation breathes life into work performance • Describe your approach to Encouraging Participation and briefly explain how your methods facilitated active involvement of team members

  4. Encouraging Participation Guidelines For Encouraging Participation • Expression of concerns • Tentative proposals • Ideas and suggestions • Build on ideas • Be tactful with concerns • Do not get defensive • Follow suggestions • Show appreciation Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 71-72)

  5. Encouraging Participation Expression Of Concerns • Encourage people to express their concerns by addressing their concerns • Consult with relevant team members, superiors, and partners who can be affected by changes • Organize a special meeting to address the concerns of all persons involved Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  6. Encouraging Participation Tentative Proposals • Participation is more likely if proposals are described as tentative rather than final • Encourage team members to improve tentative proposals • Final proposals inhibit people from expressing concerns that may appear critical and unsupportive Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  7. Encouraging Participation Ideas & Suggestions • When suggestions are made, acknowledge the idea and discuss it • List all ideas on a blackboard or flipchart so they are not forgotten • During meetings, have a scribe take note of all ideas and suggestions Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  8. Encouraging Participation Build On Ideas • Consider the strengths of an idea before its weaknesses • Discuss weaknesses of ideas and how they can be overcome • Take an idea and build it up to a better one Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  9. Encouraging Participation Be Tactful With Concerns • Avoid harming the self-esteem of persons making suggestions and discouraging future suggestions • Avoid outright rejection of any idea • Express concerns with shared interest (i.e., How can we do this without going over budget?) Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  10. Encouraging Participation Do Not Get Defensive • Listen to dissenting views without getting defensive or angry • Restate the person’s concerns in your own words to verify understanding • Do not make excuses, try to consider objectively if revisions are needed Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  11. Encouraging Participation Follow Suggestions • Do not dismiss suggestions without serious consideration and discussion • It is critical to follow through on suggestions agreed to be beneficial • Failure to utilize good suggestions will make your requests for ideas appear manipulative Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  12. Encouraging Participation Show Appreciation • Give credit where it is due • Explain how their suggestion was incorporated into the plan • Acknowledge those who give helpful ideas and suggestions with timely recognition Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

  13. Relations-Oriented Behaviors Summary • Encouraging Participation • Participation is not effective unless people are actively involved • Encourage participants to brainstorm ideas, make suggestions, state preferences, express concerns • Utilize the Guidelines for Encouraging Participation to encourage active involvement of team members and improve work performance

  14. Relations-Oriented Behaviors Next Topic… • Increasing Learning And Innovation • Our next module discusses guidelines to encourage learning and facilitate advancement of work activities

  15. Relations-Oriented Behaviors Sources • G. Yukl, Leadership In Organizations, New Jersey: Pearson Prentice Hall, 2006, p. 97-98 • Free Management Library • www.managementhelp.org/ldrship/ldrship.htm