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Mastering Retention: Attitude is Everything in the Workplace

daniel-dotson avatar
daniel-dotson
16 diapositives · 312 Views · Nov 12, 2014

In the pursuit of meaningful employment, we often underestimate the power of attitude. Drawing from Charles Swindoll's insights, this workshop emphasizes that while we cannot change our past or circumstances, we can control our responses through our attitudes. Participants will learn essential skills for supporting job seekers in retaining employment, effective communication, coaching strategies, and understanding employer expectations. By fostering a positive work ethic and reinforcing good relationships with coworkers and supervisors, attendees will contribute to a supportive work environment essential for success.

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  1. Retention Attitude is everything!

  2. “Attitude is Everything”From: Charles Swindoll The longer I live, the more I realize the impact of attitude on life. Attitude to me, is more than facts. It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think, say or do. It is more important than appearance, inherited attributes or skill. It will make or break a company...a person...a home.

  3. “Attitude is Everything”From: Charles Swindoll The remarkable thing is that we have a choice every day regarding the attitude we will embrace for that day. We cannot change our past...we cannot change the inevitable. The only thing we can do is play the one unknown card we have, and that is our attitude. I am convinced that life is 10% what happens to me and 90% how I react to it.

  4. “Attitude is Everything”From: Charles Swindoll And so it is with you...we are in charge of our attitudes.

  5. Competency • Participants will gain knowledge and skills on how to effectively assist job seekers in retaining meaningful employment. • Objectives: • Knowledge and skills practice in communicating with their employer • Knowledge and understanding of how to coach the job seeker to be successful starting a job. • Knowledge and understanding of how to build competence and respect • Knowledge and skill of using different methods in the development of a retention workshop.

  6. What is Work Ethic? Employer Expectations Employee Translation I expect you to show up to work every day you are scheduled no matter what. I will do my best, but things happen and I can’t always make it. I expect you to be at your workstation when the work day starts. I would be on time, but the boss never is so why should I? I expect you to follow the instructions your supervisor gives you. I will follow the instructions of my supervisor however I often know a better way of doing a task. I expect you to be a team player and get along with the people who already work here. I just need to do my job. I don’t need get along with my coworkers.

  7. Four Groups 1st Week Factors for Success Relationships with Co-workers / Supervisors Gaining Credibility/Respect 1. 2. 3. 4.

  8. 1st Week

  9. Considerations for 1st Day Schedule/Calendar considerations Know what to bring (ID’s, pen, pad, etc) Dress appropriately Logistics (hrs. parking, etc) Don’t get too friendly, too fast

  10. Factors for Success

  11. Factors for Success Have a good attitude Be punctual Adapt to the job – say yes! Be likable Ask questions

  12. Coworkers / Supervisor

  13. Coworkers / Supervisors Treat everyone professionally Align positively with staff Be a team player Look / Observe / Learn

  14. Gaining Credibility/Respect

  15. Gaining Credibility/Respect Team Player Doing all duties / above and beyond Follow the rules Continual learning Longevity

  16. Retention Attitude is everything!