Broomfield Department of Health and Human Services

1. Broomfield Department of Health and Human Services Integration of an Agency NACHSA Fall Workshops December 4, 2006

2. Broomfield, Colorado City & County Budget $294 million (2007) Population 49,000 32 Square Miles Medium Size County Metro County HHS Budget $13.2 million (2007) 90 HHS Staff

3. If You Build It—They Will Come Current HHS Caseload: Human Services: 8,000 Households, 17,000 Individuals Public Health and Environment: 14,000 Contacts Workforce: 12,800 Users Senior Services: 25,300 Users

4. Colorado Counties

5. In The Beginning. . . One City; Four Counties 1998 Constitutional Referendum Broomfield Citizens Limited Access to Services Disparate Services Original Case Estimate 10 Child Welfare Cases No Adult Protection Cases 200 Financial Cases 10 TANF Cases

6. In The beginning. . . Late Additions Workforce Public Health and Environment Cooperative Extension Senior Services

7. In The Beginning. . . Interesting Developments Surrounding Counties; Two Lawsuits Over Property Tax City Government; Learning Curve Staff; What’s Up With This Integration Stuff

8. In The Beginning. . . Partner with surrounding counties?

9. HHS Organizational Chart

10. The HHS Cornerstones of Integration & Innovation

11. Integration One Administrative Authority Easy and Cost Effective for Residents to Access Services in One Place Combined Programs Shared Funding Cross-Trained Staff

12. Integration Integrate: To make into a whole by joining parts together Integral: Being an essential and undisputable part of the whole Intellect: The power of the mind to understand and accept knowledge and change Integrity: Uprightness of character

13. Integration Avoids Stove Pipe Services Avoids Turf Issues High Standards & Expectations for Clients Staff knowledge of funds being spent and why Staff knowledge of services being utilized Staff invested in all outcomes Integration promotes accountability

14. Integration ELVIS (client tracking) Time Reporting (funding) Federal/State Reports & Systems

15. Integration TANF – Public Health Immunizations Child Wellness Check-ups WIC Workforce – Child Support Employment and Training for Obligor Parents Senior Services – Public Assistance Benefit Assistance Meals on Wheels

16. Integration Child Welfare – Workforce Youth Employment and Training WIA and Chafee Mentoring Public Assistance – Public Health Nutrition Education Car Seat Program Workforce – Cooperative Extension 4H Youth Groups and Leadership Programs

17. Integration TANF – Workforce Job Search/Work Participation Internships/Work Experience Programs Federal Bonding Work Academy Public Assistance – Veteran Services Benefits Assistance Advocacy Public Health – Senior Services Flu Shots Emergency Management

18. Integration Public Assistance – Workforce Employment Assistance/Job Club Assessment Disability Navigator/Benefits Planner Child Support – TANF Child Support Collections Medical Workforce – Public Health Travel Clinic Restaurant Inspections

19. Integration Cooperative Extension – Senior Services Master Gardner Child Support – Child Welfare Fee Collection Senior Services – Workforce Employment Assistance/Options Labor Market Information

20. Integration HHS Integrates into the Community Food Banks Advisory Committees Foundations Corporate/Business Support and Sponsors Faith Based Organizations Community Based Organizations Schools Advocates

21. Integration What Didn’t Work Client Assistance Referral and Expertise Team (CARE TEAM)

22. So, You Want to Integrate? Things to Consider: Change requires learning new things and unlearning old things Communicate; the essence of communication is not speaking or writing, it’s sharing Organizational Change -vs- Organizational Development Follow-through and institutionalize change; make it stick by moving from “New to Normal” Maintain and strengthen the group

23. Summary Integration produces a more responsive, coordinated, collaborative, and creative approach to serving the needs and requests of Broomfield residents - Karen Beye

24. Contact Information Web Site: www.broomfield.org Karen Beye 720-887-2269 kbeye@ci.broomfield.co.us Frank Schoengarth 720-887-2256 fschoengarth@ci.broomfield.co.us