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Explore the evolution of Santa Rosa County's EMS system from 1985 to the present through a public-private partnership model. Discover the pivotal moments of transition, including the shift to a hospital-based system in 1985, the move to private provision in 1996, and the recent contract highlights set in 2006. Delve into the essential components of the partnership, from response time requirements to the utilization of the County Communications Center for dispatching. Learn about the keys to successful collaboration, such as regular meetings, clear expectations, and open communication. Uncover how the county maintains oversight, compliance, and a positive working relationship with its EMS providers, balancing the needs of both urban and rural areas effectively.
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Historical Timeline • 1985 Transition to Hospital based EMS system • 1996 Transition from Hospital based to private • 2006 New RFP issued and transition to new private EMS provider Highlights of Contract • Zero subsidy • Response Time Requirement • Minimum staffing and Ambulance Standard • Requirement to utilize County Communications Center for dispatching of EMS units (including use of MDT and AVL) • Must utilize County Medical Director for oversight
Keys to success • County maintains dispatching of EMS units • County monitors compliance • Maintaining a good working relationship/partnership building • Quarterly meeting with dispatch & EMS supervisors • Establish a regular line of communications • Clear expectations • County open to additional partnership opportunities
Santa RosaUrban Area Rural Area County Response Time Standard Response Time Standard