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How CCCS/BALANCE Has Evolved

How CCCS/BALANCE Has Evolved.

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How CCCS/BALANCE Has Evolved

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  1. How CCCS/BALANCE Has Evolved CCCS/BALANCE has come a long ways over the past few years. The first network architecture design lacked a central administration and security mechanism. CCCS/BALANCE then implemented a secure Windows infrastructure and expanded its server assets to accommodate business application requirements. That server infrastructure is now aging and due for replacement/retirement. A decision point has come as to whether to implement modern technologies like virtualization to reduce CapEx, overhaul its Line of Business application, implement targeted cloud deployments, leverage newer backup technologies, and migrate to a supported phone system with auto-dialer capabilities.

  2. How CCCS/BALANCE Has Evolved • 2001 • First Engagement • Ninety Windows 95 PCs • A Single Linux Server • No central administration • 2002-Present • Moved to Windows Server Infrastructure, 200 PCs • Windows NT, then Windows 2003 then 2008R2 • Central administrative control, endpoint lockdown

  3. • In 2006, moved from Win 95 to Win XP • In 2011, completed upgrade to Windows 7 across the entire company We won our first international awward JAN 2009 Locked Down Network Due to Auditing Requirements Added Email Servers & Databases Current Environment • Offsite Colo/Data Center in Sacramento • Real Time Email Replication • Data Sync Daily • Database Sync Daily • Remote Access in Case of Disaster

  4. Reducing CapEx • Virtualization • Increase operational efficiency, server consolidation, reduce power/electrical costs • Scalable, flexible • Seamless business continuity options • Reduces hardware expenditure costs • Currently using older virtualization version for part of email system, TripWire (security)Cloud • Key to business continuity and operations • Leverage strategically to solve business challenge and operational inefficiencies • Monthly operational expenses versus large CapEx • Currently using cloud technologies through spam filter, BOX, DocuSignBackup • Reliable, fast performing, vs. current hard drive • Flexible recovery options, hourly versus daily • Supports archiving policies, data retention JUNE 1997

  5. Productivity and Operational Efficiency • Outsourcingto Intivix • Increase value, capabilities, and depth of knowledge for IT spend • Scalable operations, we can expand services as needs dictate • Strategic consulting helps CCCS outpace competition, and leverage tech to achieve business objectives • Knowledge of network eases transition • Line of Business Apps • Ensuring that Catalyst app is highly available, scalable, high performing • Proactive management reduces downtime, rapid failover procedures • Business continuity design JUNE 1997

  6. CCCS/BALANCE Implementation Timeline 9/1/2014 – 12/15/2014 Implement Virtualization 9/12/2014 – 10/12/2014 Backup Software Setup 11/15/2014 – 2/15/2015 Catalyst Conversion 2/15/2015 – 3/15/2015 Website Update 3/1/2015 – 6/1/2015 Phone System Upgrade

  7. One-Time Setup Costs Recurring Costs Project Periodicity Notes Virtualization – Option A HQ and Co-lo clusters $153,920 $1,150 Monthly Virtualize majority of infrastructure, leverage newer onsite servers into clusters Virtualization – Option B Replace expiring servers with new physical hardware $182,000 Monthly Twenty server replacements including setup labor. Renewals on ten servers existing Business Continuity $33,760 $1,470 Monthly 2 backup/recovery servers: 1 at HQ; 1 at Co=lo, hourly snapshots of critical servers, replicated to Sacramento. Includes monthly licensing and validation testing. Full DR test available at $6,200 on ad-hoc basis MSP Outsourcing na $22,910 Monthly Complete outsource to Intivix. Includes full-time onsite Tier 1.5, part-time Tier 2/3, strategic CIO, phone management and base compliance/due diligence/policy updating Line of Business Migration $5-10,000 na One-time Setup of base server infrastructure for Catalyst, centralized deployment, user acceptance testing and setup of test environments during staging process VoIP $120,000 TBD Monthly All-in phone system upgrade, including auto-dialer, custom campaigns, hardware and potential offsite setup in Sacramento for DR

  8. Future Directions • Office365/Hosted Exchange • Leverage non profit status during next Exchange migration cycle • Increase business continuity options • Provides latest version of Office 2013 • Mobile Device Management • Securely manage employer-provided and employee-owned devices • Implement BYOD policy • Can use GPS locate, selective wipe, track usage, whitelist/blacklist apps • Compliance functionality • Business Intelligence/Dashboard • Real-time access to KPI • Allows for quick business decisions • Enhance competitiveness, agility JUNE 1997

  9. Thank You For Your Time Questions? Concerns? Comments?

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