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EJ Butler, Jr. Chief Operating Officer

What Utilities Can Learn From Telcos. EJ Butler, Jr. Chief Operating Officer. One of the largest Nationwide providers of Competitive Communications Solutions (1) Extensive National Footprint Presence in 47 of the top 50; 84 of the top 100 MSAs Over 75,000 enterprise customers

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EJ Butler, Jr. Chief Operating Officer

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  1. What Utilities Can Learn From Telcos EJ Butler, Jr. Chief Operating Officer

  2. One of the largest Nationwide providers of Competitive Communications Solutions(1) Extensive National Footprint Presence in 47 of the top 50; 84 of the top 100 MSAs Over 75,000 enterprise customers 27 quarters of positive free cash flow generation Integrated Solutions Carrier 5% Services 17% Network Services 78% PAETEC Overview 2009 Revenue Composition(2) Total Revenue = $1.6 Billion • Based upon revenue • Annualized YTD Q309 Revenues

  3. Extensive National Footprint with Regional Focus

  4. What Utilities Can Learn From Telcos • Competition Will Drive Innovation • Portability • VoIP • Wi-Fi / Max • Network Security • Cloud Computing

  5. What Utilities Can Learn From Telcos 2. Grow Relationships – Not Customers • Advisory Boards • Customer Satisfaction Metrics • Regulatory Updates

  6. What Utilities Can Learn From Telcos 3. Fight Unfair • Create Differentiators • Reporting Software (expense, utilization, trends) • Infrastructure Procurement • Financing Options

  7. Fighting UnfairPAETEC Acquisition Timeline • 1999 Campuslink LLC – Managed Services Provider • 2000 East Florida Communications – Avaya Reseller • 2001 Data / Voice Networks – Cisco Distributor • 2002 Pinnacle Software Solutions – Telecom Expense • Management Software • 2007 Allworx – IP PBX Manufacturer • 2008 MPX – Fixed Wireless Provider • 2008 VARO Technologies – Telecom and Utilities

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