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Strategic Plan - Measuring What Matters

Strategic Plan - Measuring What Matters. By: Business Improvement & Performance Office Maria Zuniga & Veronica Schornack. Business Improvement & Performance Office. BIPO supports countywide departments in performance management efforts: Strategic Planning Performance Management

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Strategic Plan - Measuring What Matters

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  1. Strategic Plan - Measuring What Matters By: Business Improvement & Performance Office Maria Zuniga & Veronica Schornack

  2. Business Improvement & Performance Office • BIPO supports countywide departments in performance management efforts: • Strategic Planning • Performance Management • Obj & PM development and tracking • Performance and intelligence dashboards • Transparency & benchmarking • OpenGov Dashboards & Reporting • Business Improvement Program

  3. Webpage Navigation http://www.bernco.gov/finance/strategic-plan-and-department-performance.aspx

  4. Strategic Plan

  5. Strategic Plan Goals

  6. Measuring What Matters To focus on “Measuring What Matters,” departments start with a foundation. Defining departments mission and services helps towards understanding how each department supports the community. As part of the framework for developing performance measures and objectives departments consider the following questions:

  7. Process

  8. Department Webpage

  9. Performance Page

  10. OpenGov Financials • http://www.bernco.gov/finance/opengov-financials.aspx

  11. Transparency • Strategic Plan and Department Performance pages on bernco.gov for each objective & performance measure • BIPO Homepage: http://admin-bernco.sks.com/finance/business-improvement-and-performance-office.aspx • Strategic Plan & Dept Performance: http://admin-bernco.sks.com/finance/strategic-plan-and-department-performance.aspx

  12. Contact Info • Access to OpenGov • New report development • Assistance with business improvement initiatives

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