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Strategic Plan for Measuring What Matters in Business Improvement and Performance

The Business Improvement & Performance Office (BIPO) supports countywide departments in their performance management efforts through strategic planning, performance management, objective development, and tracking. Utilizing performance and intelligence dashboards, the office emphasizes transparency and benchmarking while providing access to OpenGov dashboards and reporting. By defining departmental missions and services, BIPO lays the foundation for effective performance measurement. Explore our strategic goals and access essential resources for enhancing department performance at our official webpages.

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Strategic Plan for Measuring What Matters in Business Improvement and Performance

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Presentation Transcript

  1. Strategic Plan - Measuring What Matters By: Business Improvement & Performance Office Maria Zuniga & Veronica Schornack

  2. Business Improvement & Performance Office • BIPO supports countywide departments in performance management efforts: • Strategic Planning • Performance Management • Obj & PM development and tracking • Performance and intelligence dashboards • Transparency & benchmarking • OpenGov Dashboards & Reporting • Business Improvement Program

  3. Webpage Navigation http://www.bernco.gov/finance/strategic-plan-and-department-performance.aspx

  4. Strategic Plan

  5. Strategic Plan Goals

  6. Measuring What Matters To focus on “Measuring What Matters,” departments start with a foundation. Defining departments mission and services helps towards understanding how each department supports the community. As part of the framework for developing performance measures and objectives departments consider the following questions:

  7. Process

  8. Department Webpage

  9. Performance Page

  10. OpenGov Financials • http://www.bernco.gov/finance/opengov-financials.aspx

  11. Transparency • Strategic Plan and Department Performance pages on bernco.gov for each objective & performance measure • BIPO Homepage: http://admin-bernco.sks.com/finance/business-improvement-and-performance-office.aspx • Strategic Plan & Dept Performance: http://admin-bernco.sks.com/finance/strategic-plan-and-department-performance.aspx

  12. Contact Info • Access to OpenGov • New report development • Assistance with business improvement initiatives

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