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FLORIDA BENCHMARKING CONSORTIUM

FLORIDA BENCHMARKING CONSORTIUM. Spring Conference 2014 Data Based Decision Making Presented by: Randy H. Phillips, Deputy Director Martin County Parks and Recreation. BENEFITS OF IMPLEMENTING A WORK MANAGEMENT SYSTEM. SCHEDULING Identify total workload. Monitor work functions.

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FLORIDA BENCHMARKING CONSORTIUM

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  1. FLORIDA BENCHMARKINGCONSORTIUM Spring Conference 2014 Data Based Decision Making Presented by: Randy H. Phillips, Deputy Director Martin County Parks and Recreation

  2. BENEFITS OF IMPLEMENTING A WORK MANAGEMENT SYSTEM SCHEDULING • Identify total workload. • Monitor work functions. • Avoid over-committing personnel. • Justify full-time or seasonal personnel needs. • Improve staff deployment. • Provide detailed accounting of overtime. • Preview future weekly or monthly schedules.

  3. BENEFITS (CONT.) DECISION-MAKING • Focus attention on particular areas. • Establish priority lists. • Provide information about complaints/lawsuits. • Develop frequency/quality standards. • Estimate impact of additional land/facilities. • Justify budget adjustments. • Compare maintenance activities year to year.

  4. ITEMS TO CONSIDER • No system has universal applicability. • System must reflect local needs, conditions, resources, priorities, circumstances, objectives and capabilities. • Process can be universally applied.

  5. BUDGET PRESENTATION FLORIDA CONSORTIUM BENCHMARKS • Reporting from the Florida Benchmarking Consortium compared Martin County Parks & Recreation against 24 agencies with like populations and ranked as listed below: • 2nd highest of percent of operational budget supported by user fees • 4th lowest of maintenance cost per acre • 4th lowest operating expenditures per capita • 2nd lowest number of FTE’s for Park Maintenance • 2nd lowest number of FTE’s for Recreation • 2nd lowest number of FTE’s per maintained acre for Park Maintenance

  6. Objectives • Identify and Evaluate Current Conditions • Build on Pros; Mitigate Cons • Create Efficiencies • Create Incentives for staff • Reduce Complacency • Make an Immediate Impact

  7. Area 1A Labor $64,342 Man Hours 6,795

  8. Supervision • Plan takes hours from Admin and uses new positions to give more time for supervision • PSSIV’s working more directly with staff they supervise • Superintendent duties more evenly distributed

  9. Consistency • Like facilities and tasks consolidated under one superintendent • Adjusting schedules seasonally provides patrons with more consistent experience • 3 superintendents and crews report to Ops Compound

  10. Additional Benefits • Improved communication • Provides flexibility for special events and unexpected issues • Provides positive impacts countywide • Promotes collaboration throughout the Work Unit • More efficient use of resources • Transition from reactive to proactive

  11. Q & A

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