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Mobile Services IN CONNECTICUT LIBRARIES

This study explores the historical perspective of libraries in Connecticut while focusing on the evolving role of mobile services. With 33% of Americans accessing the web via mobile devices, libraries are adapting to meet modern patrons' needs. Through a survey of 110 public libraries and 28 academic libraries, we assessed services like SMS reference, mobile online public access catalogs, and eBook accessibility. The findings highlight the importance of innovative mobile methods in maintaining library relevance and advancing patron engagement in a digital age.

demetrius-glover
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Mobile Services IN CONNECTICUT LIBRARIES

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  1. Mobile ServicesIN CONNECTICUT LIBRARIES

  2. ROLE OF LIBRARIES: HISTORICAL PERSPECTIVE OLD, TRADITIONAL SPACE NEW, MODERN SPACE

  3. Definition of mobile services: - Innovative methods that libraries use to deliver services through portable devices to meet the modern patron’s information needs on the go. (ALA 2009) - These methods promote the relevance of traditional services in the modern environment and advance the ability of librarians to think progressively about new mobile services.

  4. POPULATION USE IN LIBRARIES • 33% of Americans access the web through mobile devices (Hadro, 2009). • 1/2 of the student population access the web through mobile devices. • 94% of students send and receive text messages (Farkas, 2010).

  5. Our Methods: • Surveyed 110 public libraries and 28 academic libraries. • Each library was sent the survey via email. • Websites were explored for information, when emails went unanswered. • Collected data was entered into a spreadsheet, then formatted and tally the number of services within a county and yield a percentage.

  6. Survey Questions and Results1. Does your library provide SMS reference services, for example: text a librarian? -4 public libraries -11 academic libraries

  7. 2.Does your library provide MOPAC (MOBILE ONLINE PUBLIC ACCESS CATALOG)? -61 public libraries -15 academic libraries

  8. 3.Does your Library allow patrons to reserve books, send notifications about overdue materials or late fees,etc. via mobile phones? -54 public -7 academic

  9. 4.Does your library allow patrons to access audiobooks? -74 public libraries -13 academic

  10. 5.Does your library allow patrons to access ebooks for those with ereaders? -40 public libraries -9 academic libraries

  11. 6.Does your library circulate/loan ereaders? -18 public libraries -2 academic libraries

  12. 7.Does your library circulate/loan laptops? -19 public libraries -9 academic libraries

  13. 8. Does your library incorporate podcasts in any way? -22 public libraries -6 academic libraries

  14. 9. Are your libraries databases accessible via mobile phones? -66 public libraries -19 academic libraries

  15. 10. Does your library offer free WiFi for patrons with mobile devices? -84 public libraries -25 academic libraries

  16. Other Mobile Services:-Mobile map of library

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