1 / 10

ELECTRONIC COMMERCE

ELECTRONIC COMMERCE. Online Services. ELECTRONIC COMMERCE. Electronic commerce is the buying and selling of products and services electronically over the Internet. Electronic Commerce Terminology. Mobile commerce (m-commerce) Business-to-consumer (B2C) electronic commerce

denim
Télécharger la présentation

ELECTRONIC COMMERCE

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. ELECTRONIC COMMERCE Online Services

  2. ELECTRONIC COMMERCE Electronic commerce is the buying and selling of products and services electronically over the Internet.

  3. Electronic Commerce Terminology • Mobile commerce (m-commerce) • Business-to-consumer (B2C) electronic commerce • Business-to-business (B2B) electronic commerce • Electronic commerce venue

  4. M-commerce Business transactions using Web-enabled cell phones or handheld computers

  5. Business-to-consumer (B2C) electronic commerce Businesses using the Internet to sell products and services to consumers and receive payments

  6. Business-to-business (B2B) electronic commerce Companies using the Internet to conduct business activities with other companies

  7. Electronic commerce venue Web site where business activities or transactions occur

  8. Advantages of Online Shopping • Convenience • Greater selection • More product information • Ease of comparison shopping

  9. Evaluating Online Shopping Sites • Clear selling terms. Make sure you can find, read, and easily understand the terms of sale. • Product selection. The site should provide a satisfactory degree of information about a product being offered. • Easy purchases. The directions for purchasing items at a site should be simple to follow. • Customer service. A good online shopping site should provide a high level of customer service.

  10. B2C Shopping Sites • Clothing • L.L. Bean • Lands’ End • The Gap • Department Stores • J.C. Penney • Macy’s • Bloomingdale’s • Travel • Expedia • Travelocity • Orbitz • Automobiles • Autopedia • Autoweb • CarsDirect

More Related