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ACN QUICK START TRAINING ONE TEAM, ONE DREAM THE DREAMTEAM. Getting Started Mindset. Start to Develop the Right Mental Attitude. Have long term thinking 2 to 5 year business plan. Treat your business like a $499,000 business instead of $499 business.
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ACN QUICK START TRAINING ONE TEAM, ONE DREAM THE DREAMTEAM
Getting Started Mindset
Start to Develop the RightMental Attitude • Have long term thinking 2 to 5 yearbusiness plan. • Treat your business like a $499,000 business instead of $499 business.
The most important things you can bring to your ACN business: • Work Ethic • Desire • Commitment • Be Coachable • Excitement Follow the ACN SYSTEM
KNOW YOUR WHY? • Time with Family • Be Debt Free • College Education for Children • Retirement • New Home • Family Vacation • Boat, Car, RV, etc… • Give more to Church
Emotional Rollercoaster • Don’t make your Highs too high and your Lows too low SW / SW / SW / SWNEXT!!
UNDERSTANDING THECOMPENSATION PLAN ACN SERVICES POINT VALUE Services = Points
US CORE SERVICES – PREFERRED Effective for New Orders January 1, 2014
US NON-CORE SERVICES – PREFERRED Effective for New Orders January 1, 2014 Note: These services may no longer count as preferred customers at some point during 2014
US NON-CORE SERVICES – NON-PREFERRED Effective for New Orders January 1, 2014
COMPENSATION PLAN – Personal Residual Income You YOU 1-10% Example(Average $40 Monthly Bill w/50 services)= $2000 Billing 40 Customer Points = $100 50 Customer Points = $200 1% 3% 5% 10% 1 + Points 30 + Points 40 + Points 50 + Points *60+ Customer Points Effective July 1, 2014
Why You Need More than 5 Points 7 Customer Points Position yourself for ETT: Up To $3,000 Monthly TCABs! 15 Customer Points Position yourself for ETL: Up To $7,000 Monthly TCABs! 40 Customer Points Pays You Seven Levels Of Customer Residual Income! 50 Customer PointsMaximizes Compensation Plan Don’t Miss Any Residual Income!
Overriding Residual Income `` Level 1 2 3 4 5 6 7 You 1-10% Personal Customers Services ¼ % ¼ % ¼ % ½ % 3 % 5 % 8 % Qualify 1 Customer Point Team Customers Qualify 10 Customer Points Qualify 20 Customer Points Qualify 40 Customer Points 8 RVP/Platinum 1 ½ %, 3% In your Open line 2 % SVP
Starting Position TT ETT ETL TC RD RVP SVP Earned Positions The Compensation Plan Is… YOUR BUSINESS PLAN!
QTT ETT ETL TC RD RVP SVP A QTT must have at least 5 Customer Points totaling 3 services (including at least 3 PreferredCustomers and 1 of the Prefered must beoutside the home). YOU 5 Points You are now a QTT ( Qualified Team Trainer )
YOU 7 Points Kasi 5 Points Brooks 5 Points TT ETT ETL TC RD RVP SVP Congratulations! You are a Qualified ETT *Must have 1 qualified rep ANYWHERE in 2 separate legs
ETT ( Executive Team Trainer ) • Your Testimonial and Success Story • Earn Quick Start Bonus in First 30 Days • Earn ETT Team CAB Monthly Bonus Reasons to become an ETT within 30 days or Less:
Why add a spouse? 1. Build two residual incomes2. Get to Ett quick and start making bonuses YOU 7 Points Spouse 5 Points Brooks 5 Points *Must have 1 qualified rep ANYWHERE in 2 separate legs
IBO Placement“Stay in 3 until TC” You 3 1 2 4 5 6
IBO Placementwith a spouse You 3 Spouse 1 2 4 5
TT ETT ETL TC RD RVP SVP YOU 7 Pts T-CAB ETTBonus Schedule 2 QTT = $ 100 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 Kasi 5 Pts Brooks 5 Pts QTT QTT QTT QTT QTT QTT T-CAB bonuses are earnedwhen new Team Trainersachieve QTT within 30 days of theirstart date.
TT ETT ETL TC RD RVP SVP How much are you leaving on the table? YOU 7 Pts T-CAB’s ETT 2 QTT = $ 100 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 Kasi 5 Pts Brooks 5 Pts QTT QTT QTT QTT QTT TT All Team Trainersachieve QTT withintheir 1st 30 daysexcept one.
TT NOTETT ETL TC RD RVP SVP $0 YOU 5 Pts T-CAB’s ETT 2 QTT = $ 200 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 Kasi 5 Pts Brooks 5 Pts QTT QTT QTT QTT QTT QTT
TT ETT ETL TC RD RVP SVP Who’s an ETT? YOU 7 Pts Who gets ETT T-CAB Bonuses? Kasi 7 Pts Brooks 7 Pts QTT QTT QTT TT
Example Because you are ETT, you bonus $500 on Brooks production T-CAB ETTBonus Schedule YOU 7 Points 2 QTT = $ 100 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 Spouse 5 Points Brooks 5 Points QTT QTT QTT QTT *Must have 1 qualified rep ANYWHERE in 2 separate legs
TT ETT ETL TC RD RVP SVP You 15 Points Congratulations! You are a Qualified ETL Mike ETT Kasi ETT Brooks ETT
TT ETT ETL TC RD RVP SVP ETL T-CAB ETLBonus Schedule 3 QTT = $ 300 5 QTT = $ 750 10 QTT = $1,500 15 QTT = $2,500 20 QTT = $3,000 25 QTT = $4,000 30 QTT = $5,000 35 QTT = $6,000 40 QTT = $7,000 KasiETT MikeETT BrooksETT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT All Team Trainersachieve QTT withintheir1st 30 days. QTT QTT QTT QTT
200 Points 200 Points 200 Points TT ETT ETL TC RD RVP SVP T-CAB TCBonus Schedule Plus $50CAB BonusPer QTTAdditional TC 5 QTT = $ 500 10 QTT = $ 1,500 15 QTT = $ 3,000 20 QTT = $ 5,000 25 QTT = $ 6,500 30 QTT = $ 8,000 40 QTT = $ 10,000 50 QTT = $ 12,000 100 QTT = $ 25,000 Can Qualify for Free Vacation and AdditionalBonusesatthisLevel
CUSTOMER ACQUISTION The key to a successful ACN business • Bonuses • Residual • Income Customers =
Short-Term Goal: 20+ Customer Points (1st 30 days) Acquire 7 or more qualifying customer points- Become an ETT (Executive Team Trainer) Acquire 15 or more customer points- Become an ETL (Executive Team Leader) Long-Term Goal: 60+ customer points Allows you to maximize Compensation Plan
#1 CUSTOMER SOURCEIS YOU! START THINKING LIKE A BUSINESS OWNER Creates knowledge, belief, and understanding of the services Teaches you the customer sign-up process Provides you all the necessary tools You set a good example Helps you gain points toward Compensation Plan qualifications Sign up thru your Online Store _______.acndirect.com
#2 CUSTOMER SOURCE Prospects who do not become ACN Ibo’s The people who decide not to be your business partners will potentially become your customers. Use PBR / Home Meeting Services Survey atEVERY Presentation and GatherInformation. Also use Home Service Survey with Friends, Family, People you knowPeople you do business with should be your customer Do Not Sell / Use Customer Survey Formand Follow Up
Brand New IBO Script I need a Favor, Help me with a Survey! • Hi ____, I have to be Quick. Do you have a minute? • I want to know if you can you do me a HUGE FAVOR? (Wait for response-be quiet) • As you know………state your “WHY” • Example: As you know we lost our retirement and had to spend the kid’s college fund. The good news is we have found a way to get it back, but we need your Help. (Pause) • (Remember to end on a POSITIVE NOTE!) Continued on next slide
I just started my own Business Brokering Telecom Services, Natural Gas & Electricity, and Home & Business Essential Services (like wireless, television and internet). Right now I am in TRAINING. I need a Huge Favor ( Pause ), Would you please fill out acustomer survey form so I can research your home & business services, it would really help me a lotto evaluate what people are paying in your local marketplace and plus will accelerate my learning curve tremendously.(If experienced: I am currently doing some NEW Market Analysis & I need your help!) • Listen, Thank you very much. You have no idea how important this is to me. I owe you big time. Thank you for filling this out. (Pause)_______, and by the way, if I happen to find any savings or competitive pricing with the services you are already paying for, would you want to hear about it? Awesome, I will let you know.
Experienced I need a Huge Favor, Please Help me out, and give my service a Try! • Hi ____, I have to be Quick. Do you have a minute? • I want to know if you can you do me a HUGE FAVOR? (Wait for response-be quiet) • As you know………state your “WHY” • Example: As you know we lost our retirement and had to spend the kid’s college fund. The good news is we have found a way to get it back, but we need your Help. (Pause) • (Remember to end on a POSITIVE NOTE!) Continued on next slide
Local and Long Distance Script • I just started my own Business Brokering Telecom Services, Natural Gas & Electricity, and Home & Business Essential Services (like wireless, television and internet). Right now I am working for a huge promotion within the company and only need one more service to qualify. If I do this, it will get our family right back on track. I need to ask you for a Huge Favor. ( Pause ) • If I can offer you the exact same home phone service, no up front cost, no long term commitment, you can keep your exact same number, competitive pricing or better, and everything stays the same. • Would you do me a huge favor, help me out, and give my service a try? Please!
Wireless Script • I just started my own Business Brokering Telecom Services, Natural Gas & Electricity, and Home & Business Essential Services (like wireless, television and internet). Right now I am working for a huge promotion within the company and only need one more service to qualify. If I do this, it will get our family right back on track. I need to ask you for a Huge Favor. ( Pause ) • If I can offer you the exact same wireless service, unlimited everything, on the exact same network you already have, no contracts or credit checks, and you are able to keep your exact same equipment and phone number, with competitive pricing or better. • Would you do me a huge favor, help me out, and give my service a try? Please!
Energy Script • I just started my own Business Brokering Telecom Services, Natural Gas & Electricity, and Home & Business Essential Services (like wireless, television and internet). Right now I am working for a huge promotion within the company and only need one more service to qualify. If I do this, it will get our family right back on track. I need to ask you for a Huge Favor. ( Pause ) • If I can offer you the exact same natural gas service w/ PG&E, the exact same month to month billing, the exact same plan you are on or the ability to even have better options, with no contract, no up front costs, and with competitive pricing. • Would you do me a huge favor, help me out, and give my service a try? Please!
If They say Yes • Take them to your online store. • Walk them through the sign up process. ( Make sure customers always fill out their own information and agree to all terms and conditions of services themselves. • Never Place any order for any customer except your own. • Answer any questions. • Always follow up on order and make sure it went smoothly. • Remember to send them a thank you card. • Remember to print out their “ Will Play for Food Certificate” • Take care of your customer!!
If They say Yes but have questions • Answer questions • Gather informationWho they currently use?How much do they pay?Are they in contract?Use customer survey form. • Use your online store to find best deals, help them shop, make it fun, see what is available in their area. • Once you help them answer questions and find right service,go to online store and have them sign up order.
If They are on the Fence • Explain to them about “Will Play for Food Charity”. • Use this Script._____, I know this is a Huge Favor. I promise you if you become my customer I will do anything. I will come over right now and…1. Wash your car2. Mow your lawn3. Make your favorite cookies, etc.. etc..Can you please just do me the biggest favor, help me out, and just give the service a try. If you don’t like it, I will help switch it back personally. Please. I really need this promotion. • What do I need to do to make this happen?
If They say no • Thank them for their time. SW/SW/SW/SW.. Next! • Ask them for a referral. • If they say no use this script._____, I’m sorry you won’t be my customer. (pause)Can I ask you for a different kind of favor?I really, really, need this promotion. You have no idea. I understand you will not be my customer, But I only have a hand full of best friends and family members that I know I can count on. Would you please tell me what I said wrong or didn’t explain right so I don’t mess up the next calls?
Strive For Five 1. Acquire 5 ACN Digital Phone Customers And your service is up to FREE 2. Acquire 5 ACN Local & LD Customers And your service is up to FREE 3. Acquire 5 Flash Wireless Customers And your service is up to FREE 4. Acquire 10 Energy Residential Customers And your service is up to FREE
IBO’s Greatest Tool… Business Assistant – 2 pts *Distributor Website *Professional Email *Downline Reporting *Conference call line *Recruiting Videos *$10 Million in personal growth…*Contact Center (stay organized) $39.99/mo Sign Up: ACN Back Office EVERY SVP & RVP says it’s a must have tool!!!!