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Virtual Teams

Virtual Teams. Successful Small Group Computer-Mediated-Communication. Movement to CMC. CMC – Computer-Mediated Communication Technology Increase in communication potential Increase in communication presence Decrease financial loss Decrease financial costs More collaborative work.

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Virtual Teams

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  1. Virtual Teams Successful Small Group Computer-Mediated-Communication

  2. Movement to CMC CMC – Computer-Mediated Communication • Technology • Increase in communication potential • Increase in communication presence • Decrease financial loss • Decrease financial costs • More collaborative work

  3. Expectations & Roles • Project manager • decision maker • reinforces interdependence • Coordinator • Schedules • reduces uncertainty • Socio-net manager • humanizes virtual world • developing trust & quickly • Techno-net manager • tools – that fit the job & people • Communication strategist • rules, norms & expectations • forges consensus on rules for response times & message acknowledgement

  4. CMC Tips • Do what you say • Be realistic • Time to relationship building • Acknowledgment in messages and heroes • “we”ness • Self-monitor content of messages • Rituals • Agendas

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