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Simulation of an intercultural virtual teamEmerging Markets
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1. Intercultural Virtual Teams Intercultural Management 2009 SeaHarp Learning Solutions
2. Simulation of an intercultural virtual team
Emerging Markets & Developed Nations modules
Learn about other cultures, global business, and how to lead virtual teams
Role play a business person from another country
Find an international site to locate a new plant
What is Intercultural Virtual Teams
3. Instructor-facilitated module of 15-20 hrs.
Purchase includes unlimited use by your institution to teach your students
Coordinates with Culture Challenge series and Global Business Negotiation
Add on to existing courses or use as a stand-alone course About Intercultural Virtual Teams
4. Internationalize your curriculum
Globalize your online portfolio
Prepare students for Study Abroad & Internships
Develop understanding of other cultures
Enhance existing courses & programs
How can you use Intercultural Virtual Teams?
5. Is Intercultural Virtual Teamsfor you?
6. Description of Modules
7. Testimonial
This course provided me a great understanding of the type of challenges and the solutions I could utilize in my role as Head of Internal Communication for the Bank.
Bernice Crichton, Standard Bank Group Johannesburg, South Africa
8. Course Outline Lead Intercultural Virtual Teams
Build Your Virtual Team
Communicate across Language & Cultural Barriers
Manage Virtual Meetings
Develop Trust & Business Relationships
Understand the Power of Diversity
Use Technology to Advantage
Manage Conflict & Team Dynamics
Create a Leadership Action Plan
Evaluation
9. Introduction In this course you will participate in a virtual team simulation where you and your teammates play the roles of business people from other cultures. Your teams task is to find the best location for a new green automobile manufacturing plant. As you learn how to be more productive on a virtual team, you also gain insight into other cultures.
10. Learning Objectives Develop knowledge of best practices regarding intercultural virtual teams
Gain new insights into building trust across cultures
Participate in a virtual team simulation
Reflect on personal experience with virtual teams
Explore new techniques & strategies to apply to virtual teamwork
11. Simulation For the simulation you join an intercultural virtual team and assume the identity of an employee from another culture. Youre working for a large multinational car company. Your team must identify the best location to build a new green car.
Your boss has asked the teams in your class to research the optimum location to locate a new factory that will employ 2,000 workers. She has asked you to consider the following locations for the factory:
Argentina Indonesia
Brazil Mexico
China Saudi Arabia
Egypt South Africa
India Turkey
Each team consists of 6 to 8 members from the above countries.
12. Unit 2 Learning Goals
Gain an understanding of intercultural virtual teams
Form your virtual team
Reflect on prior experience with intercultural virtual teams
Apply Best Practice #1: Get to Know Your Teammates
13. Unit 2 Overview
Global companies increasingly rely on Intercultural virtual teams to complete short- and long- term projects. Intercultural virtual teams present unique challenges to managers. These include building trust with teammates, communicating across language and cultural barriers, and using technology to advantage.
14. Reflect on Your Prior Experience with Virtual Teams Blog
Keep a blog to record your thoughts and information that you learn in this course. Keep track of what goes on with your team here.
Post your blog on the Learning Management System (LMS), and add entries as you go. Follow the blogs of your teammates to see what they are thinking and how they applying new ideas from the course.
15. Learning Objectives for Unit 4 Learn how to overcome cultural barriers to communication
Develop strategies to communicate more effectively with speakers of languages other than English
Show interest in teammates language and culture
Understand best practices for communicating across cultures
16. Communicate across Language & Cultural Barriers Communicate continuously
Use active listening
Keep communication simple and clear
Use different technologies to advantage
Build relationships and trust
Show respect for other cultures
Be sensitive to cultural differences
Check for understanding
Ask for clarification
17. Quote
I got a new perspective when I went to the Soviet Union to study Russian as an undergrad at Lewis and Clark. It changed the way I look at everything. I saw how different people could be. This is very valuable.
Alan Amling, VP Global E-Commerce, United Parcel Service
18. Designers Award & Publications The designer of the Intercultural Virtual Teams modules, Christine Uber Grosse, won an award for Best Article of the Year from Business Communication Quarterly for her publication Managing the Communication of Virtual Intercultural Teams.
Dr. Grosse wrote a chapter entitled Global Corporate Virtual Teams for Virtual Teaming, a book edited by Bob Ubell, John Wiley & Sons, 2009.
19. Consider Other SeaHarp Courses Internationalize your curriculum with
Global Business Negotiation
Culture Challenge
Courses available for Argentina, Australia, Brazil, Canada, China, Egypt, France, Germany, India, Indonesia, Italy, Japan, Mexico, Russia, Saudi Arabia, South Africa, South Korea, Turkey, UK, & USA.
20. For more information, please contact O. Ray Mccartha at 386-576-7798 oraymccartha@seaharp.com Visit our Web site at www.SeaHarp.com Contact SeaHarp