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Follow the Bouncing Ball to Senior IT Leadership Positions

Follow the Bouncing Ball to Senior IT Leadership Positions. Debra Allison, Joanne Kossuth, Pattie Orr October 15, 2013. Agenda. Introductions Why you and Why this job? Career Options and Flexibility Defining Future Skill Sets Professional Development and Career Map

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Follow the Bouncing Ball to Senior IT Leadership Positions

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  1. Follow the Bouncing Ball to Senior IT Leadership Positions Debra Allison, Joanne Kossuth, Pattie Orr October 15, 2013

  2. Agenda • Introductions • Why you and Why this job? • Career Options and Flexibility • Defining Future Skill Sets • Professional Development and Career Map • Dispelling leadership myths • Speed Dating and Wrap IT Up

  3. Welcome • Pair up and learn about each other • Be prepared to introduce each other • On the 3x5 card please write down your next career step • The cards are numbered so we can correlate but not identify

  4. Why You and Why This Job • What attribute/competency makes you believe you would be a successful CIO or other Senior Leader? • What is one aspect of the CIO or Senior Leadership job that you believe would be the most rewarding? • Plan to report out a summary by table.

  5. Career Options and Flexibility • System Administrator as CIO aspirant

  6. Career Options and Flexibility • Library Director who is an aspirant to a Deputy CIO position

  7. Career Options and Flexibility • CIO aspirant to the CEO position

  8. Career Options and Flexibility • Associate Director who is content where they are

  9. Career Options and Flexibility • Assistant Director who is an aspirant to an Admission Dean position

  10. Career Options and Flexibility • Help Desk technician who is really interested in working in the finance office

  11. Career Options and Flexibility • Customer Service Manager as aspirant to an institutional advancement position

  12. Defining Future Leadership Skills and Competencies

  13. Where is the CIO Role Now? What changed in 2008?

  14. 2008 - The “New Normal” “College Costs Outpace Inflation Rate” New York Times, October 23, 2007 “Colleges entering difficult financial times” USA Today, October 30, 2008 “ College Presidents Defend Rising Tuition, but Lawmakers Sound Skeptical” New York Times, September 8, 2008 “In Downturn, Families Strain to Pay Tuition” New York Times, October 16, 2008

  15. A Bigger Stage… From the Data Center… …to the Boardroom

  16. The Future CIO • How do you assess what it takes to be a successful CIO? • What skills and competencies will the CIO of 2015-2020 need?

  17. The Future Skills & Competencies Adaptive Communication Capture opportunities Change agent Effective collaboration & partnership Emotional intelligence Financial management Institutional perspective & understanding Operational management Organizational innovation Principled negotiation & vendor management Project management Risk management Strategic vision Trusted relationships (Adapted from various publications, including Broadbent & Kitzis, The New CIO Leader: Setting the Agenda & Delivering Results.”)

  18. “The Future CIO” Survey Instrument • What are the three most important competencies for “the future CIO?” • Which single competency is the most critical of all?

  19. Survey Completion

  20. Table Discussion “Aha!”

  21. Survey Results

  22. Teamwork and Talent Development • Who is your team? • The Trouble with Teamwork is…… • When is a team needed and when is it not? • The Five Dysfunctions of Teams

  23. Teamwork and Talent Development 13 Ground Rules for Job Success 1.  Become a quick-change artist 2.  Commit fully to your job 3.  Speed up 4.  Accept ambiguity and uncertainty 5.  Behave like you’re business for yourself 6.  Become a lifelong learner 7.  Hold yourself accountable for outcomes 8.  Add value 9.  See yourself as a service center 10. Manage your own morale 11. Practice Kaizen 12. Be a fixer, not a finger-pointer 13.  Alter your expectations

  24. Teamwork and Talent Development Expert Learners • Large knowledge base of domain specific patterns • Rapidly recognize patterns when appear Novice Learners • Patterns not recognized • Focused on unknowns

  25. Teamwork and Staff Development • What do you and your staff need to know in five years? • Skills in transition; manage for change • Issue#1: Updating IT Professionals’ Skills and Roles to accommodate emerging technologies and changing IT Management and Service Delivery Models.

  26. Self Help Development Plan • Why Plan your Career? • If you do not have a path, any path will get you there!

  27. Making a Plan • Reflect • Self Assessment • Seek Outside Input • Develop Action Steps and Goals • Repeat

  28. Dispelling Leadership Myths • True or False • In order to be successful in higher education a PhD is required • Leaders are born not made • Leaders protect their power • Once at a large institution always at a large institution (or the inverse) • If the Senior IT Leadership position reports to the CFO you are DOA

  29. Dispelling Leadership Myths • CIO stands for Career is Over • IT Does Not Matter, an ode to Nicholas Carr • Leaders tell others what to do • Share your favorite myth

  30. Speed Dating • Split into groups fairly equal in number and head to one corner of the room • Interact for 5 minutes on the changing nature of Senior IT Leadership; move onto the next corner until one round is complete. • Share out thoughts.

  31. Wrap It UP • On a 3x5 card please write down your next career step. • We will report back to the group on the correlations of before and after.

  32. Tool Kit • AASA hears what’s about to disrupt schools, February 23, 2009. Clayton Christensen, http://www.eschoolnews.com/2009/02/23/aasa-hears-whats-about-to-disrupt-schools/ • Broadbent, Marianne, and Ellen S. Kitzis. The New CIO Leader: Setting the Agenda and Delivering Results. Boston: Harvard Business School Press, 2005. • Brown, Wayne, and Polley McClure. “Women as Current and Future CIOs.” EDUCAUSE Review Vol. 44, No. 6 (November/December 2009): 110–111, http://www.educause.edu/EDUCAUSE+Review/EDUCAUSEReviewMagazineVolume44/WomenasCurrentandFutureCIOs/185416. • Charette, Robert N. “Back to the Future: The Future Role of the CIO.” Cutter IT Journal 23, no. 1 (January 2010): 18–23. • Chester, Timothy M. “A Roadmap for IT Leadership and the Next Ten Years.” EDUCAUSE Quarterly 29, no. 2 (2006), http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/ARoadmapforITLeadershipandtheN/157401. • Christensen, Clayton and Curtis Johnson. Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns. McGraw-Hill, 2008. • EDUCAUSE. “The Evolution of the CIO.” EDUCAUSE Issues Brief. Boulder, CO: EDUCAUSE, October 2009, http://net.educause.edu/ir/library/pdf/PUB9007.pdf. • Goldstein, Philip J., and Judith A. Pirani. “Views of the Top: Rising IT Leaders Discuss the CIO Position in Higher Education” (Case Study 5, 2008). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, http://www.educause.edu/ecar.

  33. Tool Kit • IBM Corporation. “The New Voice of the CIO: Insights from the Global Chief Information Officer Study.” IBM, 2009, http://ibm.com/voiceofthecio. • Jackson, Gregory A. “A CIO’s Question: Will You Still Need Me When I’m 64?” The Chronicle Review50, no. 21 (2004): B22, http://chronicle.com/article/A-CIOs-Question-Will-You-/27000/. • Lambert, H. David. “The Changing Role of the CIO.” Presentation at the EDUCAUSE Annual Conference, Denver, November 4, 2009, http://www.educause.edu/E09+Hybrid/EDUCAUSE2009FacetoFaceConferen/TheChangingRoleoftheCIO/175759. • Nelson, Mark R. “The CIO in Higher Education: Leadership, Competencies, Effectiveness” (Research Bulletin 22, 2003). Boulder, CO: EDUCAUSE Center for Applied Research, 2003, http://www.educause.edu/ecar. • U.S. Department of Education. A Test of Leadership: Charting the Future of U.S. Higher Education; A Report of the Commission Appointed by Secretary of Education Margaret Spellings. (known more commonly as “The Spellings Commission Report”), 2006. http://www.ed.gov/about/bdscomm/list/hiedfuture/reports/final-report.pdf • Zastrocky, Michael R., and Frank Schlier. “The Higher Education CIO in the 21st Century.” EDUCAUSE Quarterly 23, no. 1 (2000): 53, 59, http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/TheHigherEducationCIOinthe21st/157054

  34. Tool Kit • http://www.cio.com/webcast/739281/Dispelling_the_Top_3_Myths_for_Utilizing_Business_Analytics_to_Improve_Organizational_Processes • http://www.cio.com/article/737778/Forrester_Survey_Data_Dispels_39_myths_39_About_Software_Industry_Trends_in_2013 • http://www.amazon.com/CIO-Perceptions-Innovative-Technology-Adoption/dp/3639082710 • http://www.avanade.com/en-us/approach/research/pages/consumerization-of-it.aspx • http://www.cio.com/article/704943/Busting_CIO_Myths • http://net.educause.edu/ir/library/pdf/erm0518.pdf • http://www.deloitte.com/assets/Dcom-Canada/Local%20Assets/Documents/Consulting/ca_en_con_CIO_and_IT_myths_010312.pdf • http://blogs.gartner.com/mark_mcdonald/2009/03/10/the-new-myth-of-the-cio-%E2%80%93-part-3-%E2%80%93-cio-of-the-future/

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