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Creating Institutional Buy-In to the Credit Program/Discipline Review Process

Richland College. Creating Institutional Buy-In to the Credit Program/Discipline Review Process A Baldrige-Inspired Approach. Bao Huynh Director of Institutional Research. Teaching, Learning, Community Building. 1. Demographics & Baldrige Perspective History / Purpose Quantitative Data

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Creating Institutional Buy-In to the Credit Program/Discipline Review Process

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  1. Richland College Creating Institutional Buy-In to the Credit Program/Discipline Review Process A Baldrige-Inspired Approach Bao Huynh Director of Institutional Research Teaching, Learning, Community Building 1

  2. Demographics & Baldrige Perspective History / Purpose Quantitative Data Qualitative Data Scoring Mechanism Use of Results Overview 2

  3. Completed annually at Richland since 1996-97 Original design by a DCCCD team of Instructional Deans and Faculty in late 1980’s Revisions by Richland’s Academic Council Current version – revised 2007 History 3

  4. Continuous Improvement/Agility Accountability Student Learning Outcomes Institutional Effectiveness Assessment of program/discipline viability Purpose 4

  5. “We are data-informed; we are not data-driven” Data supplied by the Office of Planning and Research for Institutional Effectiveness Three key indicators of performance Quantitative Data 5

  6. “We turn to wonder, we do not rush to judgment” Contextual Information Provided by Executive Deans, Program Coordinators, Vice President for Teaching & Learning Qualitative Data 6

  7. Three Key Performance Indicators Increase program contact hours Improve student success Maintain fiscal responsibility Five Measures Contact hour change from: previous year to current year two years previous to current year % A,B,C grades % in-class retention Ratio of Program Cost to Income Scoring Mechanism 7

  8. Increase annual contact hour generation Measures: Positive growth from Year 2 to Year 3 (50 possible points) Year 1 to Year 3 (50 possible points) Scoring MechanismKey Performance Indicator #1 100 points 8

  9. Scoring MechanismKey Performance Indicator #1 9

  10. Improve Student Success Measures: % of A,B,C Grades (100 possible points) % in-class retention(100 possible points Student Outcomes Assessment to be added at a later date Scoring MechanismKey Performance Indicator #2200 points 10

  11. Credit Program Review Scoring MechanismKey Performance Indicator #2 11

  12. Remain fiscally responsible and sound Measures: Program Cost to Income Ratio Scoring MechanismKey Performance Indicator #3100 points 12

  13. Scoring MechanismKey Performance Indicator #3 13

  14. Scoring MechanismSummary Sheet 14

  15. Executive Deans, Program Administrators and Faculty for each program/discipline: Conduct a SWOT every 5 years Review their DCCCD Market Share Review Trends in Student Preferences by Schedule Type Use of Results 15

  16. “One of the most devastating results of a review effort is inaction.” Barak and Breier Credit Program ReviewUse of Results 16

  17. Remember what is important Provide examples of how deans can use data to address opportunities or capitalize on successes Find more than one way to share the data Lessons to Share

  18. Incorporate assessment of student learning outcomes into the review Expand program review to include all administrative and student support services Future Plans

  19. Richland College Creating Institutional Buy-In to the Credit Program/Discipline Review Process A Baldrige-Inspired Approach Bao Huynh Director of Institutional Research Teaching, Learning, Community Building 19

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