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VERBAL AND NON-VERBAL COMMUNICATION PowerPoint Presentation
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VERBAL AND NON-VERBAL COMMUNICATION

VERBAL AND NON-VERBAL COMMUNICATION

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VERBAL AND NON-VERBAL COMMUNICATION

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  1. VERBAL AND NON-VERBAL COMMUNICATION

  2. DEFINITION OF NOISE • Any interference in the message sent and message received leads to the production of ‘noise’.

  3. CLASSIFICATION OF BARRIERS • Intrapersonal Barriers • Interpersonal Barriers • Organizational Barriers

  4. Intrapersonal Barriers • Wrong Assumptions • Varied Perceptions • Wrong Inferences • Impervious Categories • Categorical Thinking

  5. Interpersonal Barriers • Limited Vocabulary • Incongruity of Verbal and Non-verbal Messages • Emotional Outbursts

  6. Communication Selectivity • Cultural Variations • Poor Listening Skills • Noise in the Channel

  7. Organizational Barriers • Too Many Transfer Stations • Fear Of Superiors • Negative Tendencies

  8. Use Of Inappropriate Media • Information Overload

  9. THANK YOU ALL