SharePoint from a business perspective

1. SharePoint Brugergruppe Danmark Jesper Lauridsen, Senior IT Architect, COWI Group IT SharePoint from a business perspective SharePoint from a business perspective

2. Shameless self promotion • Jesper Lauridsen, MSc Computer Science & Business Administration • 3 years developing multimedia applications • 4 years with various Internet startups • 5 years in H. Lundbeck with Web development (.NET) • 5 years in H. Lundbeck establishing SharePoint as a business critical platform • 1 year in COWI with overall responsibility for upgrading SharePoint SharePoint from a business perspective

3. COWI Services ECONOMICS, MANAGEMENT AND PLANNING BRIDGE, TUNNEL AND MARINE STRUCTURES INDUSTRY AND ENERGY WATER AND ENVIRONMENT WORLD-CLASS COMPETENCIES SharePoint from a business perspective BUILDINGS RAILWAYS, ROADSAND AIRPORTS GEOGRAPHICAL INFORMATION AND IT

4. About COWI DKK 4,689 MILLION IN TURNOVER 6,200 EMPLOYEES 124 COUNTRIES MORE THAN 80 YEARS OF HISTORY 17,000 ONGOING PROJECTS SharePoint from a business perspective

5. COWI SharePoint Service Organization Customer facing services(SLA) COWIportal Projects Owner: JNTH FR: JGE SM: FBNI SR: SKOL COWIportal Intranet Owner: CJPS FR: LAPD SM: FBNI SR: SKOL, STB COWI Web Presence Owner: CJPS FR: MOWT SM: FBNI SR: STB Enterprise Search Owner: CJPS FR: ANWA SM: FBNI SR: FDK SharePoint Basis Owner: JHR SM: FBNI SR: JLPE Supporting Service SharePoint from a business perspective

6. A strong IT ownership • IT owns the service, the business consumes the service • The cost of SharePoint is tangible and distributed to the business Solid business commitment to SharePoint • Line of Business has dedicated Functional Responsibles Supporting business processes and integration of LoB systems • Project Production, Knowledge Management, QA • Integration to file system, ERP, Exchange and others Strong content governance What has made SharePoint a success in COWI? SharePoint from a business perspective

7. Pressure from IT Management • Current platform is nearing end-of-life • To reduce TCO of SharePoint • To enable strategic IT capabilities Mounting pressure from the business • To improve existing services. More user friendly! • To provide new services. More integration. SharePoint is a business critical platform in COWI • Must be upgraded and serviced regularly • Maintaining status quo is not a viable option An upgrade is sorely needed SharePoint from a business perspective

8. A 1:1 Service Migration Direct from SharePoint 2007 to SharePoint 2013 Completely new Enterprise Search Solution Completely new Intranet and Projects solution Use Metalogix to move 5 Tb of content at a list price of DKK 20.000 / Gb • Reorganize collaboration sites in the Intranet on the fly • Escape customizations Recreate the COWI look and feel with the standard SharePoint UI Consolidate infrastructure from 3 farms to 1 COWI will upgrade to SharePoint 2013 SharePoint from a business perspective

9. Four ways to upgrade SharePoint New Things to consider How many customizations? Need for reorganizing content? Decentral workflows? Nintex? How many SharePoint generations? How many objects and content? Codebase Migrated Migrated New Content Bases SharePoint from a business perspective

10. TOO COSTLY TO UPGRADE SharePoint from a business perspective

11. "We designed the new SharePoint [to] work great out-of-box. We encourage you not to modify it which could add complexity, performance and upgradeability and to focus your energy on working with users and groups to understand how to use SharePoint to improve productivity and collaboration and identifying and promoting best practices in your organization." Use SharePoint as an out-of-box application whenever possible Jeff Teper, MicrosoftCorporate Vice President SharePoint SharePoint from a business perspective

12. Complexity is killing us! SharePoint from a business perspective

13. We deliver SharePoint from a business perspective

14. We DO NOT deliver SharePoint from a business perspective

15. COWIportal has 250.000 lines of C# code!!! Customizing SharePoint the "right" way has always been really really hard Good development costs money – and far more to maintain! We want to solve as many support cases in 1st level support Our code has become stale and has made maintainence a nightmare Deployment of farm solutions is time consuming and expensive All of our customizations are void with SharePoint 2013 Is this true for SharePoint in COWI? YES! SharePoint from a business perspective

16. Schema Changes The continuum of SharePoint customizations Farm Solutions Client Solutions Total Cost of Ownership Configurations Out of the box install SharePoint from a business perspective

17. Example: Caching on the COWIportal front page SharePoint from a business perspective

18. The story of SharePoint has changed A platform you can customizeinto anything your business wants An application you can configure to satisfy the needs of your business SharePoint from a business perspective

19. The business needs to understand that: • We cannot develop what it wants, but we can configure what it needs! We deliver services to the business The business will have to un-learn that SharePoint can be made into anything as long as you pay for it • SharePoint is a capable platform. Focus on what it does well out of the box! Our role in the COWI SharePoint team will have to change • From developers to SharePoint Business Consultants • From a reactive role to a proactive role Conclusion:Our dialogue with the business has to change SharePoint from a business perspective

20. Jesper Lauridsenjeslau.dk@gmail.comfacebook.com/jeslau.dklinkedin.com/in/jesperlauridsen SharePoint from a business perspective