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Wisdom & Flamboyance Flourishing in older Age

Wisdom & Flamboyance Flourishing in older Age. Jacquie Roberts. Chief Executive 11 October 2007 Òran Mór Glasgow. Understanding the role of care. Value: hold dear: cherish esteem: interest: regard. CARE. Look after: protect: concern: caution: doubt: take charge of.

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Wisdom & Flamboyance Flourishing in older Age

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  1. Wisdom & Flamboyance Flourishing in older Age Jacquie Roberts Chief Executive 11 October 2007Òran Mór Glasgow

  2. Understanding the role of care

  3. Value: hold dear: cherish esteem: interest: regard CARE Look after: protect: concern: caution: doubt: take charge of

  4. REGULATION OF CARE (SCOTLAND) 2001 • Our purpose • to regulate for improvement • Our working principles • keeping people safe • promoting dignity and choice • supporting independence

  5. National Care Standards • Dignity • Privacy • Choice • Safety • Realising potential • Equality and diversity

  6. Care for older people in Scotland • Housing support 80,000+ • Home Care 60,000 • Care Homes 38,499 • Day Care 12,500

  7. Care Homes for older people • more than one in four had a complaint upheld • Two thirds breached at least 1 regulation • 6,000 older people sharing rooms Quality of Care Services in Scotland (2007)

  8. Care Homes for older people Concerns about: • Staffing levels • Prevention of skin ulcers • Infection control • Medicine management • Training of staff • Clarity abut fees and contracts • Only 9% older people in care homes know about National Care Standards

  9. Know me for who I am Respect me for who I am Treat me how you would want me to treat you

  10. Hearing and learning from the voices of the older people themselves • She’d been very poorly for a couple of days, and in the middle of the night the staff came and woke me up and said “We think Betty hasn’t got long. Do you want to come and say goodbye to her?” So I put my dressing-gown on and went down the corridor and they left me with her. I climbed on the bed next to her and put my arms around her and told her what a good friend she had been to me. She died in my arms’

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