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ASEE Software Engineering Process Improvement Workshop HOT TOPIC, 2001. James Bielak. www.greenstoneconsulting.com. The IT Industry Albatross…. Many projects are CANCELED before completion Many are LATE Many are OVER BUDGET Many require RESTARTING Products LACK DESIRED FEATURES.
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ASEE Software Engineering Process Improvement WorkshopHOT TOPIC, 2001 James Bielak www.greenstoneconsulting.com
The IT Industry Albatross… • Many projects are CANCELED before completion • Many are LATE • Many are OVER BUDGET • Many require RESTARTING • Products LACK DESIRED FEATURES The Standish Group, CHAOS report, 1995 standishgroup.com/visitor/chaos.htm Slide 2
Source of the problem • Lack of user input • Incomplete requirements & specifications • Changing requirements & specifications Why don’t we “do” better requirements? The Standish Group, CHAOS report, 1995 standishgroup.com/visitor/chaos.htm Slide 3
64.9% 13.1% 8.9% 7.2% 3.1% Fayad, CACM v43 n3 p115 The size element of development teams Slide 4
Who “does” requirements? • Project managers • System architects • Software developers • “Programmer/Analysts” Slide 5
Conflict of interest! • PMgr:“My team is already overworked!” • SArch:Inventing solutions instead of listening • SDev:“When can I get back to my programming?” Slide 6
Requirements Specialists: HOT TOPIC in 2001 • Not just a part-time job • Understanding the customer • Writing things down • Organizing complexity • If you can’t support a fulltime analyst • borrow one! • outsource! Slide 7
We can do better! Thank you! James Bielak Jbielak@greenstoneconsulting.com Slide 8