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Center for Technology in Government / Rockefeller College University at Albany July 2002

Evolution of a Dynamic Theory of Collaboration : Modeling Intergovernmental Use of Information Technology Pre pared for the 2002 System Dynamics Research Conference, Palermo, Italy Presented at the Conference by: Dr. David F. Andersen Ignacio J. Martínez-Moyano.

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Center for Technology in Government / Rockefeller College University at Albany July 2002

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  1. Evolution of a Dynamic Theory of Collaboration:Modeling Intergovernmental Use ofInformation TechnologyPrepared for the 2002 System Dynamics Research Conference, Palermo, ItalyPresented at the Conference by:Dr. David F. AndersenIgnacio J. Martínez-Moyano Center for Technology in Government / Rockefeller College University at Albany July 2002

  2. Authors

  3. Contents • Where we’ve been: Project history and critical theoretical problems • Where we are: Approaching solutions • Where we might go: Toward a dynamic theory of collaborative IT

  4. Where We’ve Been:Project History and Some Problems withRepresentation and Theory

  5. Motivation • Interorganizational partnerships are widely recognized as a powerful strategy to improve public sector initiatives in order to significantly increase the quality of their services. • Information Technology plays a key role in this partnerships.

  6. Motivation • Researchers at the Center of Technology in Government have studied knowledge and information sharing in interorganizational networks in the Public Sector for years. • Their analyses have provided evidence of the existence of feedback processes influencing collaboration and knowledge sharing. • A dynamic theory of collaboration could be a powerful instrument to improve success in IT intensive projects.

  7. Motivation • The creation of better understanding and better models of interorganizational dynamics.

  8. Knowledge-Based Trust 1 Trust1 Collaboration 2 Collaboration 1 2 Modeling Sessions Modeling Work March 2002 June 2002 January 2001 Time Line

  9. First Model

  10. Structure Elicitation(Original image redrawn in Vensim)

  11. Reflector Feedback

  12. Model Sectors

  13. Trust 1

  14. Behavior

  15. Second Model

  16. Reflector Feedback

  17. Conceptual Model

  18. Collaboration 1

  19. Collaboration 2

  20. Behavior

  21. Problems • Trust1 has no trust • An infectious theory of collaboration? • Collaboration 1 has no collaboration • Collaboration 2 is a single-actor collaboration model (a half-collaboration model?) • Conceptual blurring

  22. Critical Theoretical Problems • 1-party, 2-party, multi-party focus • Multiple stages of IT development and scale-up issues • Understanding / specification discovery • Prototype construction • Production system implementation • Dependence on highly abstract variables • What drives changes to TRUST and ENGAGEMENT? What do they do?

  23. Where We Are: Approaching Solutions

  24. Where We Are (*) We are about here * Diagram taken from: Randers, J., Ed. (1980). Elements of the System Dynamics Method. Cambridge MA, Productivity Press.

  25. Third Model

  26. Building on Black (2002) Research

  27. Model Overview

  28. Project Work

  29. Knowledge, Engagement, and Trust

  30. Model Main reinforcing processes

  31. Behavior

  32. Behavior

  33. Where We Might Go:New ModelSimulationsContributions

  34. Potential Contributions • Theoretical • Explore scale-up issues in phases of IT work • Explore differences and similarities in interagency and intergovernmental IT work • Practical • Develop a cross-project comparison tool • Use model scenarios as training

  35. The 3 Models (summary) • Trust 1 • Centered in Project Dynamics and how these influence trust and collaboration. • Collaboration 2 • Centered around the interaction dynamics of HIMS team members and how these influence trust and collaboration. • Knowledge-Based Trust 1 • Centered around the dynamics generated by the use of facilitative tools and methods in the collaborative effort and how these influence trust and collaboration.

  36. The Products Generated • International Conference of the System Dynamics Society • 19th Atlanta 2000 • A Preliminary System Dynamics Model of Intergovernmental Collaboration • Group Modeling of IT-Based Innovations in the Public Sector • 20th Palermo 2001 • Evolution of a Dynamic Theory of Collaboration: Modeling Intergovernmental Use of Information Technology • Hawaiian International Conference on Systems Sciences • HICSS 35 2001 • Modeling Intergovernmental Collaboration: A System Dynamics Approach • HICSS 36 2002 • A Dynamic Theory of Collaboration: A Structural Approach to Facilitating Intergovernmental Use of Information Technology

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