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Change Management Learning Center

Understand the basic framework and background of change management, types of changes, primary reasons for applying change management, and consequences to avoid. Increase project success, manage employee resistance, and build change competency.

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Change Management Learning Center

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  1. Change ManagementLearning Center Change ManagementOverview and Process

  2. Change Management Overview • Objective: to enable you to understand the basic framework and background of change management

  3. Types of changes • Business process design • Six Sigma • Technology/system upgrades • Restructuring • Expansion or downsizing • Business model changes/new ventures • New marketing campaigns • Job redesign • Changes that impact suppliers • Changes that impact customers

  4. Primary reasons for applying change management • Increase probability of project success • Manage employee resistance to change • Build change competency onto organization

  5. Consequences to avoid • project failures • productivity loss • turnover of valued employees • delayed implementation or over-budget • disruption to customers and business revenue

  6. What is Change Management? • Change Management is like Project Management, …but it is the “people side” of projects • Research shows that Change Management is the #1 success factor for project teams • Change management is proactively managing the people side of change to achieve the desired business results

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