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The library and the network: a perspective

The library and the network: a perspective. Lorcan Dempsey OCLC Arlington County Virginia All Staff Day 1 December 2006. Credits. Thanks to Joanne Cantrell for the slides reporting the Perceptions report.

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The library and the network: a perspective

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  1. The library and the network: a perspective Lorcan Dempsey OCLC Arlington County Virginia All Staff Day 1 December 2006

  2. Credits • Thanks to Joanne Cantrell for the slides reporting the Perceptions report. • Thanks to Alane Wilson and George Needham for some input and a couple of perceptions slides. The self-service grocery picture is George’s. • The perceptions report is at http://www.oclc.org/reports/2005perceptions.htm • Minitex figures from Bill De John.

  3. “Putting the world within reach”Arlington County Department of Libraries Even the most misfitting childWho's chanced upon the library's worth,Sits with the genius of the EarthAnd turns the key to the whole world. Ted Hughes ‘Hear it again’ New Library:The People's Network http://www.ukoln.ac.uk/services/lic/newlibrary/poem.html

  4. Perceptions

  5. A homeworkinterlude • Eoghan

  6. His view of the library …. • Books • Complex/fragmented • Low gravitational pull • Wants to get to ‘fit for purpose’ material quickly “Why isn’t the library stuff in Wikipedia?”

  7. Books Books, books, books, rows and rows of books, stacks of books, tables filled with books, people holding books, people checking out books. Libraries are all about books. That is what I think and that is what I will always think. 41-year-old from Canada

  8. “Ithink the public libraries provide avery good service to the publicbut with using the computer it makes iteasierfor me to find information I would need on the internetwithout having to leave my home.” 54-year old from Canada

  9. What is the first thing you think of when you think of the library? 69% Q807

  10. Total Respondents – Visits to the Public Library

  11. …is the information you get from library sources more or less trustworthy than information you get from search engines?

  12. Total Respondents - Satisfaction with overall experience provided by librarian vs. search engine Q665 and 1050

  13. “Lifestyle fit” of information sourcesamong total respondents Q1345

  14. The Library’s role in the communityamong U.K. respondentsNote: Graph represents those who “Completely agree” or “Agree” with the statements about their library. 75+%

  15. Remarks:Perceptions • Books and place brand • Library digital resources: • Awareness? • Fit with lifestyle? • Trustworthiness? • Satisfaction? • What is distinctive impact?

  16. The network rewrites the library?

  17. Library enthusiasts Worker bees Drive in users Library Place Services First a comment on users Deff study http://www.deff.dk/content.aspx?itemguid={B8D2E65C-665F-48E7-A60B-5C10762F88E4} Self image based on …?

  18. Attention • Then • Resources scarce, attention abundant • Now • Attention scarce, resources abundant Competition for attention

  19. Then • Visible mediation • Now • Self service, invisible mediation

  20. Then • Figure out what you want. Precise search. • Now • Broad and refine.

  21. Then • Expertise, place, services: vertically organized around collections? • Now • Expertise, place, services, collections slide away from each other and are reconfigured ….? • Work together powerfully but may also be presented individually

  22. Expertise • Visible • Assistance • Partners in learning • Partners in personal development • Youth? • Invisible • Fit for purpose information resources • Network services

  23. Place • Self service • Guided • Available for consultancy • Third place • Learning place • Community fabric • At home • Youth?

  24. example • Local history – then and now • Pamphlets, parish newsletters, local organizations, papers, … • Local history - now • Websites • Photographs • Flash drive • ….

  25. Westerville Public Library

  26. Services Self service Lifestyle e.g. Audio Workflow

  27. Change • Adding value: synthesise, specialise, mobilise • Gravitational pull: the long tail revisited

  28. Adding value

  29. Robin Murray

  30. Synthesise, local

  31. Synthesise, local

  32. Synthesise, local

  33. Synthesise, network

  34. Synthesise, network

  35. Synthesise, network

  36. Synthesise, network

  37. Synthesise, regional

  38. Synthesise, network

  39. Synthesise, network

  40. Synthesise, regional

  41. Synthesise, data

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