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Enhancing Health Information Literacy: A Study on Consumer Resources and Librarian Roles

This project, sponsored by the Medical Library Association and funded by the National Library of Medicine, aims to understand healthcare administrators' and providers' perceptions of consumer health information resources. Key activities include surveying professionals, developing a multi-format health literacy curriculum, and piloting it with hospital libraries. Results indicate improved health literacy knowledge, increased awareness of resources like MedlinePlus, and positive behavioral changes among providers. The project also highlights the essential role of librarians in promoting health information literacy.

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Enhancing Health Information Literacy: A Study on Consumer Resources and Librarian Roles

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  1. Jammin’ with the Results of the MLA/NLM Health Information Literacy Research ProjectJean P. Shipman - Geneva Bush StaggsCarla J. Funk Sponsored by the Medical Library Association with funding from the National Library of Medicine contract number HHSN276200663511/NO1-LM-6-3511

  2. Project Goals • Understand administrators’ and health care providers’ value of consumer health information resources and services • Increase awareness of health literacy and the use of online health information resources by health care providers and their patients • Promote the role of librarians as key providers of health information literacy resources and services

  3. Key Activities • Survey hospital administrators and health care providers • Develop multi-format health literacy curriculum • Pilot curriculum with hospital-based libraries • Disseminate results

  4. MLANET • Curriculum available at: www.mlanet.org/resources/healthlit/#1 • Two PowerPoint program lengths – • 40-50 minutes • 20-40 minutes • Online Tutorials developed

  5. Evaluation Methods • Pre- and post-session evaluations • Story-based Info Rx tracking reports • Semi-structured feedback collected directly from pilot site librarians • 2-month follow-up email survey • Project webinar – July 2008

  6. Two-Month Follow-Up (n=158) • 63% used MedlinePlus post training • 26% referred patients to hospital library • 85% changed their behaviors – • Used plain language – 55% • Educated self – 48% • Educated colleagues – 42% • 20% used Info Rx, 127 patients • Reasons for not using – forgetting, losing, not having them handy when needed

  7. Two-Month Follow-Up (cont.) • 80% likely or very likely to seek assistance from their librarian re. HIL • Who responded – • 34% nurses • 11% physicians • 10.6% administrators and health educators each • 6% pharmacists

  8. Project Outcomes • Increases in health literacy knowledge • Increases in awareness of consumer health information resources • Increases in intention to act… • to use MedlinePlus • to use Info Rx • to refer patients to the library

  9. Sharing Project Results • JMLA Symposium article (Oct. issue) • Posters at MLA and Chapter meetings • Distance Program sessions for NN/LM • Poster at 8th Annual Health Literacy Conference, CA – Inst for Healthcare Adv. - • IFLA 2009 Annual Meeting presentation, Aug. 2009 and online publication (India conference) • ICML poster and MLA booth (new concept?)

  10. Life after the Project for Pilot Sites • Calls conducted with site librarians to determine project effects • New services • More space • Job expansion • More visibility within institution • More recognition for librarian expertise and role with patient safety • Community outreach

  11. Questions? • Thank you!

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