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Chapter 9 Emerging Trends and Technologies Business, People, and Technology tomorrow

Chapter 9 Emerging Trends and Technologies Business, People, and Technology tomorrow. Introduction. Technology is changing every day The question posed in this chapter is: “how will these technological advancements affect my personal and business life”

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Chapter 9 Emerging Trends and Technologies Business, People, and Technology tomorrow

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  1. Chapter 9 Emerging Trends and Technologies Business, People, and Technology tomorrow Management Information Systems for the Information AgeSecond Canadian Edition

  2. Introduction • Technology is changing every day • The question posed in this chapter is: “how will these technological advancements affect my personal and business life” • We have chosen to introduce you to just a few of many new technologies Management Information Systems for the Information AgeSecond Canadian Edition

  3. Introduction • These technologies are presented in the context of trends: • The Need For Information Filtering • The Movement Toward Intellectual Computing • The Changing of Physiological Interaction • Increasing Portability and Mobility • The Digital Frontier • The Rebirth of E-Commerce • The Most Important Considerations Management Information Systems for the Information AgeSecond Canadian Edition

  4. Main Map Push, not pull Information supplier convergence Information Filtering B2C growth C2C explosion Rebirth of E-Commerce Auto. Speech understanding Intellectual Computing Broadening E-government Biometrics Digital Frontier Digital Cash Auto. Speech Recognition Physiological Interaction 3D Virtual Reality CAVEs Portability and Mobility Internet Phone calls Cybermediaries Wearable computers Micro-payments Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  5. Information Filtering Push, not pull Information supplier convergence Information Filtering B2C growth C2C explosion Rebirth of E-Commerce Auto. Speech understanding Intellectual Computing Broadening E-government Biometrics Digital Frontier Digital Cash Auto. Speech Recognition Physiological Interaction 3D Virtual Reality CAVEs Portability and Mobility Internet Phone calls Cybermediaries Wearable computers Micro-payments Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  6. The Need For Information Filtering • There is too much information nowadays • Too much of it is not necessarily good • The real problem is in going through all the information and deciding what is and is not important. Management Information Systems for the Information AgeSecond Canadian Edition

  7. The Need For Information Filtering • Decision makers can suffer from “analysis paralysis” • This is why we have tools such as intelligent agents called data mining agent to help us find relationships in the vast amount of information available Management Information Systems for the Information AgeSecond Canadian Edition

  8. The Need For Information Filtering • Therefore information filtering is necessary • Two advancements exist • Push, not pull technologies • Information supplier convergence Management Information Systems for the Information AgeSecond Canadian Edition

  9. The Need For Information FilteringPush, Not Pull Technologies • In a pull technology environment you request and find what information you want. • Push technology – an environment in which businesses and organizations come to you with information, services, and product offerings based on your profile. Management Information Systems for the Information AgeSecond Canadian Edition

  10. The Need For Information FilteringPush, Not Pull Technologies Figure 9.2Pull versus Push Technologiespage 369 Management Information Systems for the Information AgeSecond Canadian Edition

  11. The Need For Information FilteringInformation Supplier Convergence • Information suppliers include businesses that provide you with magazines, newspapers, Internet access, telephone service, cable TV, books, and the like. • If you receive your newspaper from the same company that supplies your Internet access you are experiencing supplier convergence. • You’ll notice a greater ability to filter information when you start to enjoy the convergence of information suppliers. Management Information Systems for the Information AgeSecond Canadian Edition

  12. Intellectual Computing Push, not pull Information supplier convergence Information Filtering B2C growth C2C explosion Rebirth of E-Commerce Auto. Speech understanding Intellectual Computing Broadening E-government Biometrics Digital Frontier Digital Cash Auto. Speech Recognition Physiological Interaction 3D Virtual Reality CAVEs Portability and Mobility Internet Phone calls Cybermediaries Wearable computers Micro-payments Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  13. The Movement Toward Intellectual Computing • Artificial intelligence is a controversial issue • Will we ever be able to create truly intelligent software? • Should we do so even if we had the capability? • There are two important future impact of intelligent software • Automatic speech understanding • The realization that people will still make the decisions Management Information Systems for the Information AgeSecond Canadian Edition

  14. The Movement Toward Intellectual ComputingAutomatic Speech Understanding • Automatic speech recognition has come a long way in the past several years, but it still has a long way to go. • If we someday create intelligent software, then speech recognition will become speech understanding. Management Information Systems for the Information AgeSecond Canadian Edition

  15. On Your Own Where Should the Decision Rest? (p. 372) The Movement Toward Intellectual ComputingPeople Will Still Make The Decisions • Regardless of how intelligent a computer system may become, it will never completely replace people in all aspects of decision making. Management Information Systems for the Information AgeSecond Canadian Edition

  16. Physiological Interaction Push, not pull Information supplier convergence Information Filtering B2C growth C2C explosion Rebirth of E-Commerce Auto. Speech understanding Intellectual Computing Broadening E-government Biometrics Digital Frontier Digital Cash Auto. Speech Recognition Physiological Interaction 3D Virtual Reality CAVEs Portability and Mobility Internet Phone calls Cybermediaries Wearable computers Micro-payments Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  17. The Changing Of Physiological Interaction • Now, your primary physical interfaces to your computer include • Keyboard • Mouse • Monitor • printer Management Information Systems for the Information AgeSecond Canadian Edition

  18. The Changing Of Physiological Interaction • Physiological interfaces capture and utilize your real body characteristics • Breath • Voice • Height • Weight • Retina in your eye Management Information Systems for the Information AgeSecond Canadian Edition

  19. The Changing Of Physiological Interaction • Biometrics • The use of your physical characteristics – such as your fingerprint, the blood vessels in the retina of your eye, the sound of your voice, or perhaps even your breath – to provide identification. Management Information Systems for the Information AgeSecond Canadian Edition

  20. The Changing Of Physiological Interaction • Technologies to watch in this area • Speech recognition • Virtual reality • CAVEs Management Information Systems for the Information AgeSecond Canadian Edition

  21. The Changing Of Physiological InteractionAutomatic Speech Recognition • Automatic speech recognition (ASR) • It is a system that not only captures spoken words but also distinguishes word groupings to form sentences. Management Information Systems for the Information AgeSecond Canadian Edition

  22. The Changing Of Physiological InteractionAutomatic Speech Recognition • An ASR system follows three steps. • Feature analysis • Pattern classification • Language processing Management Information Systems for the Information AgeSecond Canadian Edition

  23. The Changing Of Physiological InteractionAutomatic Speech Recognition • Feature analysis the system captures your words as you speak into a microphone, eliminates any background noise, and converts the digital signals of your speech into phonemes (syllables). Management Information Systems for the Information AgeSecond Canadian Edition

  24. The Changing Of Physiological InteractionAutomatic Speech Recognition • Pattern classification The system matches your spoken phonemes to a phoneme sequence stored in an acoustic model database. • Language processing The system attempts to make sense of what you’re saying by comparing the word phonemes generated in step 2 with a language model database. Management Information Systems for the Information AgeSecond Canadian Edition

  25. The Changing Of Physiological InteractionVirtual Reality • Virtual reality • It is a three-dimensional computer simulation in which you actively and physically participate. • Glove • It is an input device that captures and records the shape and movement of your hand and fingers and the strength of your hand and finger movements. Management Information Systems for the Information AgeSecond Canadian Edition

  26. The Changing Of Physiological InteractionVirtual Reality • Headset • It is a combined input and output device that (1) captures and records the movement of your head and (2) contains a screen that covers your entire field of vision and displays various views of an environment based on your movements. • Walker • It is an input device that captures and records the movement of your feet as you walk or turn in different directions. Management Information Systems for the Information AgeSecond Canadian Edition

  27. Team Work Finding Applications Of Virtual Reality(p. 375) The Changing Of Physiological InteractionVirtual Reality Matsushita Volvo Airlines Motorola healthcare Management Information Systems for the Information AgeSecond Canadian Edition

  28. The Changing Of Physiological InteractionCave Automatic Virtual Environment • CAVE (cave automatic virtual environment) • It is a special 3-D virtual reality room that can display images of other people and objects located in other CAVEs all over the world. • Holographic devices • It is devices that create, capture, and/or display images in true three-dimensional form. Management Information Systems for the Information AgeSecond Canadian Edition

  29. The Changing Of Physiological InteractionCave Automatic Virtual Environment Figure 9.3CAVEs (Cave Automatic Virtual Environments) page 376 Management Information Systems for the Information AgeSecond Canadian Edition

  30. Portability and Mobility Push, not pull Information supplier convergence Information Filtering B2C growth C2C explosion Rebirth of E-Commerce Auto. Speech understanding Intellectual Computing Broadening E-government Biometrics Digital Frontier Digital Cash Auto. Speech Recognition Physiological Interaction 3D Virtual Reality CAVEs Portability and Mobility Internet Phone calls Cybermediaries Wearable computers Micro-payments Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  31. Increasing Portability and Mobility • Portability refers to how easy it is for you to carry around your technology. • Mobility encompasses what you have the ability to do with your technology while carrying it around. Management Information Systems for the Information AgeSecond Canadian Edition

  32. Increasing Portability and MobilityFree Internet Phone Calls Figure 9.4Making an Internet Phone Callpage 377 Management Information Systems for the Information AgeSecond Canadian Edition

  33. Increasing Portability and Mobility • To achieve maximum portability and mobility we would need completely wireless communications • In that context we will discuss • Free internet phone calls • Micro-payments and financial cybermediaries • Wearable computers • Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  34. Increasing Portability and MobilityMicro-Payments and Financial Cybermediaries • Micro-payments • Techniques to facilitate the exchange of small amounts of money for an Internet transaction. • Financial cybermediaries • Internet-based companies that make it easy for one person to pay another person over the Internet. Management Information Systems for the Information AgeSecond Canadian Edition

  35. Increasing Portability and MobilityWearable Computers • Wearable computer - a fully-equipped computer that you wear as a piece of clothing or attached to a piece of clothing similar to way you would carry your cell phone on your belt. Management Information Systems for the Information AgeSecond Canadian Edition

  36. Increasing Portability and MobilityWearable Computers Figure 9.5Wearable Computerspage 378 Management Information Systems for the Information AgeSecond Canadian Edition

  37. Increasing Portability and MobilityImplant Chips • Implant chip • A technology-enabled microchip implanted into the human body. Implant chips server two functions: • Contains memory which stores important information about you. • Many of these chips are GPS-enabled. A GPS is a collection of 24 earth-orbiting satellites that continuously transmit radio signals to determine your current longitude, latitude, speed, and direction of movement. Management Information Systems for the Information AgeSecond Canadian Edition

  38. Increasing Portability and MobilityImplant Chips Team Work Selling the Idea of ImplantChips at Your School(p. 379) Management Information Systems for the Information AgeSecond Canadian Edition

  39. Digital Frontier Push, not pull Information supplier convergence Information Filtering B2C growth C2C explosion Rebirth of E-Commerce Auto. Speech understanding Intellectual Computing Broadening E-government Biometrics Digital Frontier Digital Cash Auto. Speech Recognition Physiological Interaction 3D Virtual Reality CAVEs Portability and Mobility Internet Phone calls Cybermediaries Wearable computers Micro-payments Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  40. The Digital Frontier • Are we at the digital frontier? Can the entire world use the digital technology to its fullest? No! • What seems to be the most major challenges • The technology itself • The willingness of people to embrace this technology Management Information Systems for the Information AgeSecond Canadian Edition

  41. The Digital Frontier • Digital economy – marked by the electronic movement of all types of information, not limited to numbers, words, graphs, and photos but including physiological information such as voice recognition and synthesization, biometrics (your retina scan and breath for example), and 3-D holograms. • Last-mile bottleneck problem - occurs when information is traveling on the Internet over a very fast line for a certain distance and then comes near your home where it must travel over a slower line. Management Information Systems for the Information AgeSecond Canadian Edition

  42. The Digital Frontier • There are 2 technology innovations that support a digital economy, worth looking at • Three dimensional technology • Digital cash Management Information Systems for the Information AgeSecond Canadian Edition

  43. The Digital FrontierThree-Dimensional Technology • Three-dimensional (3-D) technology • Presentations of information that give you the illusion that the object you’re viewing is actually in the room with you. Management Information Systems for the Information AgeSecond Canadian Edition

  44. The Digital FrontierDigital Cash • Digital cash (also called electronic cash or e-cash) • It is an electronic representation of cash. Management Information Systems for the Information AgeSecond Canadian Edition

  45. The Digital FrontierDigital Cash Figure 9.6How Digital Cash Will Work on the Internetpage 381 Management Information Systems for the Information AgeSecond Canadian Edition

  46. Rebirth of E-Commerce Push, not pull Information supplier convergence Information Filtering B2C growth C2C explosion Rebirth of E-Commerce Auto. Speech understanding Intellectual Computing Broadening E-government Biometrics Digital Frontier Digital Cash Auto. Speech Recognition Physiological Interaction 3D Virtual Reality CAVEs Portability and Mobility Internet Phone calls Cybermediaries Wearable computers Micro-payments Implant chips Management Information Systems for the Information AgeSecond Canadian Edition

  47. The Rebirth of E-Commerce • Many companies failed in using the internet for commerce and business because • They did not know what they were doing • They did not have a well though of business plan • They did not show a clear path to profitability • However, ecommerce as a business survived the failure of the market Management Information Systems for the Information AgeSecond Canadian Edition

  48. The Rebirth of E-Commerce • Over the next 10 years we shall see some interesting trends including • The broadening of e-government • An explosion of consumer-to-consumer e-commerce Management Information Systems for the Information AgeSecond Canadian Edition

  49. The Rebirth of E-CommerceBroadening of E-Government There are four primary focuses in the e-government arena. • Government-to-Government (G2G) – performing electronic commerce activities within a single nation’s government focusing on vertical integration and horizontal integration. • Government-to-Business (G2B) – the electronic commerce activities performed between a government and its business partners for such purposes as purchasing direct and indirect materials, soliciting bids for work, and accepting bids for work. Management Information Systems for the Information AgeSecond Canadian Edition

  50. The Rebirth of E-CommerceBroadening of E-Government • Government-to-Consumer (G2C) – the electronic commerce activities performed between a government and its citizens or consumers including paying taxes, registering vehicles, and providing information and services. • International Government-to-Government (IG2G) – the electronic commerce activities performed between two or more governments including providing foreign aid. Management Information Systems for the Information AgeSecond Canadian Edition

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