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Automated Performance Monitoring & Reporting System

Measure, monitor, and report deviations using Key Performance Indicators. Provide accurate, valid, and timely information. Operates in real-time.

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Automated Performance Monitoring & Reporting System

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  1. An Automated Executive and Managerial Performance Monitoring, Measurement and Reporting System Team Members:  Corey Sinclair Elvia Serrano Beata Gireyev

  2. IVAAN’s • Information Variance and Analysis Notices • Measure, monitor, report deviations using Key Performance Indicators • Provide accurate,valid and timely information

  3. History of Measurement and Reporting Systems • Fredrick Taylor (1800s) • Short Interval Scheduling (1970s) • Balanced Scorecard, Key Performance Indicators (present)

  4. Shortcomings • Latency ( Delay) • Masking of key factors via filtering, shaping or conditioning of important facts • IVAAN: application of intelligent agents to gain real time information

  5. Characteristics of Intelligent Agents • Autonomous • Goal Driven • Impersonal • Adaptive • Intelligent

  6. Information Variance and Analysis Notices (IVAAN’s) • Principal Characteristics • Apply as “Management by Exception” • Precise information sent to responsible party automatically • No delays in receiving unbiased critical information and measures. Operates in real time

  7. IVAAN’s Network Tools • PULL AGENTS • Information Filtering • Management Exceptions • PUSH AGENTS • Push technologies automatically send exceptions to the responsible parties

  8. Messaging Systems • Timely delivery of key performance information • Automating tasks • Provide useful alert systems

  9. IVAAN Concept Pull Agent Message System Information Mainframe Database: Historical & Current Data Server – Resident IVAANSs Client Desktop: IVAAN’s Received Interrogation Push Agent IVAAN Notices

  10. Example of a Messaging System Used by Management at Printronix • Budgeting • Deviation from Plan • Messaging system • Automatically notify Management when G/L accounts are over budget • Example http://www.ssui.com/

  11. Next Generation EIS and IVAAN • Positive Correlations • Heterogeneity • Dynamism • Hostility • Purpose of Data • Scanning Gains in Effectiveness • Focused Search Gains in Efficiency

  12. Scanning Content • So what is actually being scanned .. • Capturing the reality of complex Org IVAAN Key Issues • Practicality • Cost Effectiveness • Social factors

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