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Chapter 1 Management Process

Chapter 1 Management Process. Management Process and Organizational Behavior. Objective. Definitions and concept of management. Characteristics of management. Functions of management. Roles and skills of managers. Definition and Concept Management. Lawerence A. Appley Henry Fayol

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Chapter 1 Management Process

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  1. Chapter 1 Management Process Management Process and Organizational Behavior

  2. Objective • Definitions and concept of management. • Characteristics of management. • Functions of management. • Roles and skills of managers.

  3. Definition and Concept Management • Lawerence A. Appley • Henry Fayol • Peter F. Drucker • According to Newman, Summer and Warren “The job of management is to make co-operative endeavor to function properly. A Manager is one who gets things done by working with people and other resources.”

  4. What Managers Do • Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals

  5. Concept Management In the words of George R. Terry “Management is a distinct process consisting of planning, organizing, actuating and controlling performed to determine and accomplish the objectives by the use of people and resources.”(1953)

  6. Where Managers Work

  7. Characteristics of Management • Goal-oriented • Economic Resource • Distinct Process • Integrative Force • Intangible Force • Results through Others • A Science and an Art • System of Authority • Multi-disciplinary Subject • Universal Application

  8. Planning Organizing Controlling Leading Management Functions(By Henry Fayol) ManagementFunctions

  9. Management Functions (cont’d)

  10. Strategic Planning • Define the mission • Conduct a situational or SWOT analysis • Set goals and objectives

  11. SWOT Analysis

  12. Management Functions (cont’d)

  13. Steps in the organizing process • Review plans • List all tasks to be accomplished • Divide tasks into groups one person can accomplish – a job • Group related jobs together in a logical and efficient manner • Assign work to individuals • Delegate authority to establish relationship between jobs and groups of jobs

  14. Management Functions (cont’d)

  15. Functions of Leading • Teambuilding • Consensus Building • Selecting • Training

  16. Management Functions (cont’d)

  17. Steps in control process • Establish Performance Standard • Measure Actual Performance • Compare Measured Performance against Established Standard • Take Corrective Action

  18. Types of Control • Feed forward controls • E.g. Scheduled maintenance on automobile and machinery • Concurrent Controls • E.g. Direct supervision, computer programmed through • Feedback Controls • E.g. Timely reports

  19. Henry Mintzberg’s Managerial Roles 1.5.1 E X H I B I T

  20. Mintzberg’s Managerial Roles 1.5.2 E X H I B I T

  21. Mintzberg’s Managerial Roles 1.5.3 E X H I B I T

  22. Management Skills(By Robert Katz) 1.5.2 E X H I B I T

  23. Effective Versus Successful Managerial Activities (Luthans) • Traditional management • Decision making, planning, and controlling • Communications • Exchanging routine information and processing paperwork • Human resource management • Motivating, disciplining, managing conflict, staffing, and training • Networking • Socializing, politicking, and interacting with others 1.6 E X H I B I T

  24. Thank you

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