Effective Management: Key Functions and Roles in Organizations
This chapter focuses on the essential functions of management, including planning, organizing, leading, and controlling. It outlines the control process, emphasizing the importance of setting standards, comparing actual performance, and making necessary adjustments. The responsibilities of top, middle, first-line managers, and team leaders are detailed, alongside Mintzberg’s managerial roles, which illustrate interpersonal, informational, and decisional tasks. Additionally, it discusses the skills sought by companies in managers and highlights how effective management practices contribute to competitive advantages, including higher sales, profits, and customer satisfaction.
Effective Management: Key Functions and Roles in Organizations
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Presentation Transcript
Chapter 1Management Managing Effectively 4th Edition Chuck Williams
Management Functions: • Planning: • Organizing: • Leading: • Controlling: 2.1
The Control Process Set standards toachieve goals Compare actualperformance tostandards Make changesto returnperformance tostandards 2.4
Mintzberg’s Managerial Roles and Subroles Exhibit 1.3 Interpersonal Informational Decisional Entrepreneur: Disturbance Handler: Resource Allocator: Negotiator: Monitor: Disseminator: Spokesperson: Figurehead: Leader: Liaison: 4
What Companies Look for in Managers: • Technical Skills: • Human Skills: • Conceptual Skills: • Motivation to Manage: 6
Competitive Advantage through People Exhibit1.7 Management Practices in Top Performing Companies 8
Sales Revenues: Profits: Stock Market Returns: Customer Satisfaction: Competitive Advantages of Well-Managed Companies 8
