AUDIT SERVICES PRIVATE/CORPORATE

1. AUDIT SERVICES PRIVATE/CORPORATE Captain Iain Tulloch iaintullo@hotmail.com tel +34 654538767/+34 941499281

2. Since 2002 Capt Tulloch has been accredited by IBAC to audit for compliance of flight operations with the International Standard for Business Aircraft Operations (IS-BAO). He has over 15 years management experience with a major corporate flight department (Scottish and Newcastle Breweries), followed by 2 years as chief pilot of an AOC jet charter operation (AD Aviation), a TRE contract with Flight Safety International, and some 12,500 flying hours both fixed and rotary wing. Audits to date include Specsavers Guernsey (2 King Air 350), The British Antarctic Survey (1 DHC7, 4 DHC6 supporting scientific research), Control Techniques (1 Rockwell 690B), CCC Contractors (2 CRJs), plus two private operations ( 1 DC8, 1BBJ). The European Air Safety agency has introduced operating rules for complex motor powered aircraft to be implemented by Nov1 2010. This follows ICAOs revision to SARPS Annex 6 part 2 which deals with general aviation. EASA have stated that an IBAC Certificate of Registration will be an acceptable means of compliance with their new operating regulations. This policy mirrors that of the Bermuda DCA which introduced similar operating rules in Nov 2009. An IS-BAO registration reassures your passengers, your insurers, and the State Authorities, that your flight operation is well managed and safe.

3. Audit Elements An audit will vary according to the size and complexity of your operation. A simple operation will not be subjected to a process more appropriate to a small airline. However the following key elements will invariably be covered • Risk assessment and the safety management system. • Accountabilities and organisation. • Crew members duties and responsibilities. • Crew members qualifications, training programmes, and records. • Flight Operations and Standard Operating Procedures. • Flight Planning, Fuel policy, Weather minima, aircraft equipment. • Flight records and fatigue countermeasures. • Airworthiness and Maintenance control. • Aircraft documentation and approvals. • Emergency Response plan. • Occupational Health and Safety. • Security.

4. AUDIT TOOLS Capt Tulloch has wide experience of auditing private and corporate operations. His work with the British Antarctic Survey has enabled him to develop a particular expertise in hazard identification and risk assessment techniques. This is of crucial importance in the development of an effective safety management system (SMS). An SMS toolkit is available from IBAC as part of the IS-BAO information package. A generic operations manual in EASA or FAA format can be purchased through IBAC and adapted to suit a wide variety of operations. A worldwide series of workshops conducted by the IBAC standards manager is scheduled. A licensed engineer is available as part of the audit team when appropriate. A good working knowledge of French and Spanish means that translation of internal documents in these languages would not be required. Acceptance of electronic signatures reduces paperwork and speeds up administration.

5. Audit Process • The operator decides what is the purpose of the audit and how to prepare for it. It is highly desirable to do the preparation in house using the audit tools available. No one knows your own operation better than you. • The auditor and the operator correspond to establish what is expected of the audit, to exchange relevant documentation, and to agree a fee. • An opening meeting with the appropriate personnel covers the schedule, those to be interviewed, and the audit protocols. • Two to three days on site is usually adequate for the auditor to interview personnel, check documents and records, and inspect facilities for a single aircraft operation. The customer should allow for an additional day to cover report writing and general administration. • A closing meeting with the appropriate personnel covers the audit findings, minor non-conformances and any major non-conformances. Once agreed these items are included in a completed audit protocol which is forwarded to IBAC for scrutiny. • Where major non-conformances are identified recommendations will be made and a review of remedial action will take place in the quarter following the closing meeting. • Satisfactory completion of the process leads to an IBAC Certificate of Registration.