230 likes | 391 Vues
The Crucial Role of Leadership in Fatality Prevention:. How leadership shapes culture in support of safety. Thomas R. Krause, Ph.D. Chairman of the Board BST. Central Questions. What motivates the senior leader’s interest in fatality prevention?
E N D
The Crucial Role of Leadership in Fatality Prevention: How leadership shapes culture in support of safety Thomas R. Krause, Ph.D. Chairman of the Board BST
Central Questions • What motivates the senior leader’s interest in fatality prevention? • What is the relationship between fatal injuries and less serious injuries? • If we improve safety generally will we reduce fatal injuries? • How are leadership and culture related to fatality prevention? • What is the senior leader’s role in the prevention of fatalities?
OrganizationalCulture Facilities and Equipment Procedures Worker Blueprint for Safety Transformation Leadership Safety Enabling Elements Organizational Sustaining Systems Hazardrecognition & Mitigation Skills, Knowledge, & Training Policies & Standards Exposure reduction mechanisms Selection & Development Structure Performance management Rewards & Recognition Working Interface
Safety Leadership Model Personality and Values,Ethical and Emotional Commitment
Measurable Attributes of Organizational Culture Organizational Factor 1.PJ Procedural Justice 2. LMX Leader-MemberExchange 3. MC Management Credibility 4. POS Perceived Organizational Support • Team Factor • 5. TW Teamwork • WGR Work Group Relations • Ethics and or Safety Specific Factor • 7. C Safe and or Ethical Climate • 8. UC Upward Communications • 9. AO Approaching Others
Performance Variables Predicted by the OCDI Diagnostic 1. Job performance 2. Salary progression 3. Career satisfaction 4. Follower performance 5. Frequency of safety-related mishaps 6. Intention to quit 7. Commitment to the organization 8. Organizational- citizenship behavior 9. Absenteeism 10. Job satisfaction 11. Ethical performance
LeadershipBest Practices Vision Credibility Communication Collaboration Action Orientation Feedback & Recognition Accountability
Transformational Leadership Challenging Engaging Inspiring Influencing
Big Five Emotional resilience Learning orientation Conscientiousness Collegiality Extroversion
Leadership Style Predicts Best Practices 100 81 80 60 60 Practices 40 Percentile Scores 19 20 0 <33 33 to 66 >66 Leadership Style Percentile Scores
Best Practices Predict Culture 100 74 80 60 38 Culture 29 40 Percentile Scores 20 0 <33 33 to 66 >66 Practices Percentile Scores
The Senior-Most Leaders' Best Practices Predict Culture 58 28 Culture Percentile Scores Practices <=66 >66 Practices Percentile Scores
Culture Predicts Safety Outcomes 10 8.5 8 5.8 6 4.3 Injury Rate 4 2 0 >66 <33 33 to 66 Culture Percentile Scores
2.2 1.5 Average Occupational Injury Rate 1.1 Bottom Third Middle Third Top Third OCDI Aggregate Scores Higher OCDI Scores Predict Lower Occupational Injury Rates for Clients with Occupational Injury Rates Less than 3.0
The perspective of the senior executive leader Fatalities are a primary issue Visibility may be limited to numbers Leading indicators are valued but rarely present Cost is not usually the issue The strongest motive is broad culture change Resource availability is tied to perception of competence
The Perspective of the Front- Line Employee Safety means my well being. It is personal. Interest level is high Frustration with “programs” and inconsistencies Results are visible evidence not numbers
The Perspective of the First-Line Supervisor Looking out for my folks Large variation across employees Confidence regarding skill level Skill level is critically important: vision, credibility, collaboration, communication, action orientation, providing feedback, accountability
The Perspective of the Facility Manager Depends on size of location Fatality exposure is an issue Numbers are frustrating to small facility managers Leading indicators are sorely needed
* The Safety Pyramid A valid generalization which obscures important relationships Fatalities Lost-Time Accidents Recordable Injuries
Summary Points • Fatality prevention is our most important task • It is a noble calling that unites all constituencies • It brings our best tools and concepts together • It is the responsibility, the ethical obligation of leadership at all levels
The Crucial Role of Leadership in Fatality Prevention: How leadership shapes culture in support of safety Thomas R. Krause, Ph.D. Chairman of the Board BST